SkyMesh Pty Ltd Address: 37 Baxter Street Fortitude Valley QLD 4006 Phone: 1300 759 637 ABN: 38 613 736 137 Email: info@skymesh.net.au

Services

Sky Muster™ Plans

nbn co recently launched its Sky Muster™ service and installation appointments are in extremely high demand—standard installations are free!—so apply now to reserve your place in the queue.

SkyMesh will do our best to match any Sky Muster™ broadband Plan published by a competitor so long as we believe doing so will allow us to remain compliant with nbn co’s Fair Use Policy.

Please select your preferred Peak Information Rate1

Standard Plans

Standard Plans are suitable for customers that wish to use their service at any time. Generous amounts of Off‑peak data are included as a bonus.

NBN‑SA‑5‑5
Critical Information
Summary
(Bundled)
$3.50/GB ($2.50/GB)
5GB
Anytime
5GB
Off‑peak
$34.95
Per Month
$24.95
Per Month
with Bundle*
NBN‑SA‑15‑15
Critical Information
Summary
(Bundled)
$1.33/GB ($1.00/GB)
15GB
Anytime
15GB
Off‑peak
$39.95
Per Month
$29.95
Per Month
with Bundle*
NBN‑SA‑30‑30
Critical Information
Summary
(Bundled)
$0.75/GB ($0.58/GB)
30GB
Anytime
30GB
Off‑peak
$44.95
Per Month
$34.95
Per Month
with Bundle*
NBN‑SA‑35‑50
Critical Information
Summary
(Bundled)
$0.65/GB ($0.53/GB)
35GB
Anytime
50GB
Off‑peak
$54.95
Per Month
$44.95
Per Month
with Bundle*
NBN‑SA‑40‑55
Critical Information
Summary
(Bundled)
$0.74/GB ($0.63/GB)
40GB
Anytime
55GB
Off‑peak
$69.95
Per Month
$59.95
Per Month
with Bundle*
NBN‑SA‑45‑60
Critical Information
Summary
(Bundled)
$0.90/GB ($0.81/GB)
45GB
Anytime
60GB
Off‑peak
$94.95
Per Month
$84.95
Per Month
with Bundle*
NBN‑SA‑50‑70
Critical Information
Summary
(Bundled)
$1.00/GB ($0.92/GB)
50GB
Anytime
70GB
Off‑peak
$119.95
Per Month
$109.95
Per Month
with Bundle*
NBN‑SA‑55‑80
Critical Information
Summary
(Bundled)
$1.11/GB ($1.04/GB)
55GB
Anytime
80GB
Off‑peak
$149.95
Per Month
$139.95
Per Month
with Bundle*
NBN‑SA‑60‑90
Critical Information
Summary
(Bundled)
$1.30/GB ($1.23/GB)
60GB
Anytime
90GB
Off‑peak
$194.95
Per Month
$184.95
Per Month
with Bundle*

Night Owl Plans

Night Owl Plans offer excellent value for customers that can schedule most of their usage for Off‑peak hours. Hoot hoot!

NBN‑SA‑OWL‑1‑50
Critical Information
Summary
(Bundled)
$0.69/GB ($0.49/GB)
1GB
Anytime
50GB
Off‑peak
$34.95
Per Month
$24.95
Per Month
with Bundle*
NBN‑SA‑OWL‑2‑75
Critical Information
Summary
(Bundled)
$0.52/GB ($0.39/GB)
2GB
Anytime
75GB
Off‑peak
$39.95
Per Month
$29.95
Per Month
with Bundle*
NBN‑SA‑OWL‑3‑100
Critical Information
Summary
(Bundled)
$0.44/GB ($0.34/GB)
3GB
Anytime
100GB
Off‑peak
$44.95
Per Month
$34.95
Per Month
with Bundle*
NBN‑SA‑OWL‑4‑125
Critical Information
Summary
(Bundled)
$0.39/GB ($0.31/GB)
4GB
Anytime
125GB
Off‑peak
$49.95
Per Month
$39.95
Per Month
with Bundle*
NBN‑SA‑OWL‑5‑145
Critical Information
Summary
(Bundled)
$0.37/GB ($0.30/GB)
5GB
Anytime
145GB
Off‑peak
$54.95
Per Month
$44.95
Per Month
with Bundle*

Standard Plans

Standard Plans are suitable for customers that wish to use their service at any time. Generous amounts of Off‑peak data are included as a bonus.

NBN‑SB‑5‑5
Critical Information
Summary
(Bundled)
$4.00/GB ($3.00/GB)
5GB
Anytime
5GB
Off‑peak
$39.95
Per Month
$29.95
Per Month
with Bundle*
NBN‑SB‑15‑15
Critical Information
Summary
(Bundled)
$1.50/GB ($1.17/GB)
15GB
Anytime
15GB
Off‑peak
$44.95
Per Month
$34.95
Per Month
with Bundle*
NBN‑SB‑30‑30
Critical Information
Summary
(Bundled)
$0.83/GB ($0.67/GB)
30GB
Anytime
30GB
Off‑peak
$49.95
Per Month
$39.95
Per Month
with Bundle*
NBN‑SB‑35‑50
Critical Information
Summary
(Bundled)
$0.71/GB ($0.59/GB)
35GB
Anytime
50GB
Off‑peak
$59.95
Per Month
$49.95
Per Month
with Bundle*
NBN‑SB‑40‑55
Critical Information
Summary
(Bundled)
$0.79/GB ($0.68/GB)
40GB
Anytime
55GB
Off‑peak
$74.95
Per Month
$64.95
Per Month
with Bundle*
NBN‑SB‑45‑60
Critical Information
Summary
(Bundled)
$0.95/GB ($0.86/GB)
45GB
Anytime
60GB
Off‑peak
$99.95
Per Month
$89.95
Per Month
with Bundle*
NBN‑SB‑50‑70
Critical Information
Summary
(Bundled)
$1.04/GB ($0.96/GB)
50GB
Anytime
70GB
Off‑peak
$124.95
Per Month
$114.95
Per Month
with Bundle*
NBN‑SB‑55‑80
Critical Information
Summary
(Bundled)
$1.15/GB ($1.07/GB)
55GB
Anytime
80GB
Off‑peak
$154.95
Per Month
$144.95
Per Month
with Bundle*
NBN‑SB‑60‑90
Critical Information
Summary
(Bundled)
$1.33/GB ($1.27/GB)
60GB
Anytime
90GB
Off‑peak
$199.95
Per Month
$189.95
Per Month
with Bundle*

Night Owl Plans

Night Owl Plans offer excellent value for customers that can schedule most of their usage for Off‑peak hours. Hoot hoot!

NBN‑SB‑OWL‑1‑50
Critical Information
Summary
(Bundled)
$0.78/GB ($0.59/GB)
1GB
Anytime
50GB
Off‑peak
$39.95
Per Month
$29.95
Per Month
with Bundle*
NBN‑SB‑OWL‑2‑75
Critical Information
Summary
(Bundled)
$0.58/GB ($0.45/GB)
2GB
Anytime
75GB
Off‑peak
$44.95
Per Month
$34.95
Per Month
with Bundle*
NBN‑SB‑OWL‑3‑100
Critical Information
Summary
(Bundled)
$0.48/GB ($0.39/GB)
3GB
Anytime
100GB
Off‑peak
$49.95
Per Month
$39.95
Per Month
with Bundle*
NBN‑SB‑OWL‑4‑125
Critical Information
Summary
(Bundled)
$0.43/GB ($0.35/GB)
4GB
Anytime
125GB
Off‑peak
$54.95
Per Month
$44.95
Per Month
with Bundle*
NBN‑SB‑OWL‑5‑145
Critical Information
Summary
(Bundled)
$0.40/GB ($0.33/GB)
5GB
Anytime
145GB
Off‑peak
$59.95
Per Month
$49.95
Per Month
with Bundle*

Plan Notes

  • Please read our Customer Agreement for detailed information about the terms and conditions of the service.
  • Your Anytime Data Allowance (Normal Data Allowance) may be used at any time. It is used during Off‑peak Hours if you have exceeded your Off‑peak Data Allowance.
  • Your Off‑peak Data Allowance (Bonus Data Allowance) may only be used during Off‑peak Hours. Off‑peak Hours are defined by nbn co as between 1:00 am and 7:00 am and apply to your local time zone.
  • We don’t charge for Excess Data Usage. However, if you exceed your Anytime Data Allowance, your Peak Information Rate (PIR) will be reduced to 128/128 kbps during Peak Hours for the remainder of the current Billing Period. Likewise, if you exceed your Off‑peak Data Allowance, your PIR will be reduced during Off‑peak Hours. The reduction and subsequent restoration of your PIR do not occur instantaneously and may take over an hour to be effected by our systems. If you subsequently increase your Excess Data Usage by placing a continuous load on the service, your PIR will be progressively reduced.
  • You may upgrade your Plan as often as you like during each Billing Period, subject to nbn co’s Fair Use Policy. Downgrades are effective on your next Billing Day. We do not charge a Plan change fee.
  • Data Usage is counted in both directions, so if you download 2 GB and upload 1 GB, that’s counted as 3 GB.
  • Each service is assigned a single public IPv4 address and a /56 pool of IPv6 addresses. Each requesting router or MAC address is assigned a /60 prefix of IPv6 addresses from that pool. Assignments are static but we reserve the right to renumber our network, including during monthly CVC migrations that may be required to comply with the Fair Use Policy.
  • All Plans include 25 MB of personal Web space and up to 10 free email boxes. Each email, sent or received, can be as large as 10 MB and each email box can store up to 50 MB of emails.
  • The Minimum Agreement Term is 30 days from the date your SkyMesh service commences.
  • Payments are monthly in advance and may be either automatic charges to your Credit Card or via automatic Direct Debit from your nominated bank account. Payments via Credit Card or Direct Debit do not incur a surcharge.
  • The abbreviations “MB” means megabyte, “GB” means gigabyte, “kbps” means kilobits per second and “Mbps” means megabits per second.
  • The Peak Information Rate of these services varies depending your modem’s signal strength and satellite network congestion.
  • These Plans are only available at premises serviced by the nbn™ Satellite service. They are not available with IPSTAR or nbn™ Interim Satellite services.
  • You will require a router to share your service between multiple computers and devices. You will need a Wi-Fi router or access point to connect computers and devices wirelessly.
  • Unlike other nbn™ services, unmetered Netflix content is not available on Sky Muster™. All Netflix traffic will be counted against your data allowance.
  • Vacation Plans are not available with these services.

nbn co’s Fair Use Policy

  • nbn co requires each customer to limit their Data Usage to no more than 150 GB in any four week period.
  • Furthermore, nbn co requires each customer to limit their Peak Hour Data Usage to no more than 75 GB in any four week period.
  • nbn co requires all RSPs to limit their average customer Peak Hour Data Usage to no more than 30 GB of downloads and no more than 5 GB of uploads in any four week period.
  • As a result of this policy, Plans with smaller data allowances represent better value than Plans with larger ones.

Notes

$10 Bundling Discount

* You can receive a $10 discount off your Monthly Fee by bundling your existing eligible home or office landline phone with your broadband service. Your line rental and call costs will appear on your monthly SkyMesh Tax Invoice. Please read the full details on this offer.

Peak Information Rate

The Peak Information Rate (PIR) you choose is applied by nbn co to your Access Virtual Circuit (AVC). Information Rates are calculated using the method described by nbn co in Section 4.3.1 of its Product Technical Specification (Version 2.7). Your maximum throughput will be lower than this rate and may be affected by:

  • Overheads imposed by Ethernet and other protocols you use such as TCP/IP,
  • The Internet server you are accessing,
  • The network between SkyMesh and the server you are accessing,
  • The network between SkyMesh and your service, and
  • Local factors such as the performance of your computer, networking equipment and Wi-Fi network.

Data Blocks

For all Plans except Night Owl Plans, Data Blocks can be purchased at any time to to avoid being speed limited by SkyMesh or to remove speed limiting that is already in effect, subject to nbn co’s Fair Use Policy. Service Reductions by nbn co cannot be removed by purchasing one or more Data Blocks.

NameAdditional
Normal Data
Additional
Bonus Data
Fee
nbn™ Satellite 1 GB Normal Data Block1 GBNil$5
nbn™ Satellite 5 GB Bonus Data BlockNil5 GB$5

Recommended Hardware

When applying, please consider choosing from our list of recommended hardware. Hardware from SkyMesh arrives plug-n-play and is expressed delivered to your door. Please contact our Sales Team to order hardware, or to discuss which router is best for your needs.

You will require a router to share your service between multiple computers and devices.

Please also note that hardware from SkyMesh is supplied on a self-install basis. We do not provide technical support for Wi-Fi networks.