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Multi-Award-Winning Sky Muster® Satellite Internet

Access fast, reliable, unlimited data internet with FREE setup, FREE standard installation and Aussie support. Join today risk-free with our 30-day satisfaction guarantee.

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    Great value unlimited data plans

    Join nbn’s #1 Sky Muster Satellite provider today.

      Ultra25

      Unlimited Data

      Fair Use Applies

      $64.95/month

      Up to 25Mbps Download

      Dedicated IP $7.95/mo extra

      Ultra50

      Unlimited Data

      Fair Use Applies

      $84.95/month

      Up to 50Mbps Download

      Dedicated IP $7.95/mo extra

      Ultra100

      Unlimited Data

      Fair Use Applies

      $104.95/month

      Up to 100Mbps Download

      Dedicated IP $7.95/mo extra

      Satisfaction Guaranteed

      If for any reason you are not completely satisfied with your Skymesh internet service within the first 30 days of activation, you are entitled to a full refund of your chosen internet plan. See full details of our satisfaction guarantee.

      Multi-award-winning plans

      Winning 5 Whistleout awards back-to-back is testament to our unwavering commitment to delivering reliable internet services to regional and rural Australia.

      Why Skymesh

      We’re 100% dedicated to helping regional Australians access better internet at home or work.

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      #1 Sky Muster® Provider

      More Australians eligible for Sky Muster® service have chosen and continue to chose Skymesh than any other satellite provider. That says it all.

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      Australian team

      Speak to our Brisbane-based team of regional internet experts who are on hand 7-days a week, even public holidays, not an overseas call centre as with some providers.

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      FREE Standard Installation

      Standard Installations are FREE and there are no connection, setup, activation, establishment, upgrading, or termination fees.

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      Multi-Award-Winning

      We are the only Australian internet service provider to win five back to back WhistleOut awards as Best Satellite nbn® Provider. Winning this award five years running says it all.

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      BYO wi-fi router friendly

      Bring your own nbn® compatible router or buy a Skymesh plug-n-play router for just $199.99 with FREE shipping. Please note, BYO support is limited and you will need to be comfortable configuring your router.

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      15+ years regional experience

      We’ve helped rural Australians access a better internet connection for well over a decade. From building our own wireless networks to helping nbn® commission the latest satellite service.

      Tree-change to Coominya

      Meet Simon and Emily, who decided to ditch city life and buy their own piece of paradise. Hear how they rely heavily on internet-based services to adapt to country life and how Simon is able to run his successful digital marketing business from the bush.

      Where is Sky Muster® available?

      The Sky Muster® internet service is nbn’s two billion dollar connectivity commitment for those hard to reach remote locations.

      It’s the perfect solution for country towns, islands, and the outback. In short, any regional location outside of major cities which has been allocated the service as part of the nbn® rollout.

      How does Satellite Internet Work?

      Ten ground stations across Australia beam internet to two state-of-the-art-satellites out in space, which in turn, beam down connectivity to regional and remote homes that are connected to the service via an installed FREE satellite dish.

      What are the setup costs?

      Standard Installations are free and there are no connection, setup, activation fees. An optional Wi-Fi router can be ordered alongside your internet service.

      What is the wait time for the FREE installation?

      Depending on your location, nbn® co aims to complete all standard installations within 20 business days of Skymesh processing your order.

      How is the Sky Muster® Plus service different?

      The main difference with Sky Muster® Plus is that only VPN use and video streaming is metered between 4pm and midnight. Everything you do online is unmetered/uncapped by default.

      For legacy Sky Muster plans, all data is metered and deducted toward your data allowance. These plans are recommended for low internet use households.

      Our latest Skymesh Ultra100 plan, which is powered by nbn® Sky Muster® Plus, all data usage 24/7 is uncapped subject to nbn’s fair use policy. This is now our most popular plan.

      Can I migrate between Sky Muster® and Sky Muster® Plus?

      Sky Muster® Plus services use the same hardware but are managed by nbn® co on a calendar-month basis and are supplied on different terms. You can migrate each way between these services but your billing day may change and a new application may be required.

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        600+ 5 Star reviews

        What a few of our happy customers think

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        Important plan information

        About the technology

        Getting connected

        If nbn® co has already installed all of the connecting equipment required to successfully connect your premises to the nbn® network, your new Skymesh service will typically be activated within 2 Business Days of us processing your application. Applications are processed by us as soon as possible upon receipt but some may take longer than usual.

        Otherwise, nbn® co will arrange for one of its technicians to install the equipment. If an appointment is required, nbn® co has service level targets depending on your location and will aim to complete a Standard Installation within 20 Business Days of Skymesh processing your application. In isolated regions on the mainland and in Tasmania, it may take nbn® co up to 35 Business Days. For limited access areas, including those which are only accessible by air or water, nbn® co has a target of 90 Business Days.

        Once nbn® co has installed all of the connecting equipment required to successfully connect your premises to the nbn® network, we’ll then need to activate your new Skymesh service and this typically takes 1 or 2 Business Days.

        nbn® co’s New Developments Charge

        In line with the Australian Government’s Telecommunications Infrastructure in New Developments Policy, nbn® co implemented the New Developments Charge on 2 April 2016. A premise identified by nbn® co as a New Development Location is subject to nbn® co’s once-off New Developments Charge if the premises has never had an active nbn® service. Despite its name, the New Developments Charge also applies to New Development Locations that were built years ago. It even applies to premises where nbn® co has already installed the equipment necessary to connect the premises to the nbn® network.

        The New Developments Charge does not apply if there has been already been an active nbn® service connected at the premises, and it doesn’t apply if the premises hasn’t been identified by nbn® co as a New Development Location.

        IP Address Scheme for Sky Muster®

        Skymesh allocates each service with a public IPv4 address. Allocations are static but we reserve the right to change them from time to time, including during monthly CVC migrations that may be required to comply with nbn® co’s Fair Use Policy.

        IP Address Scheme for Sky Muster® Plus

        For each new service, nbn® co allocates a public IPv4 address and a private IPv4 address for each requesting router. nbn® co links the public address with each private address using Public Dynamic Network Address Translation (NAT) Overload.

        From time to time, and at its own discretion, nbn® co may change the public address allocated to each service.

        Factors affecting speed

        The speed of your service may be affected by a range of factors:

        • Environmental: overgrown vegetation, new buildings, sun fade, rain fade and severe weather.
        • Hardware: the inherent performance of your computer and other network equipment such as your modem, router or access point; and the length and quality of your cabling.
        • Software: the configuration of your operating system, network stack, online application and network equipment such as your modem, router or access point.
        • Electromagnetic interference: noise from other Wi-Fi networks, faulty power supplies or other faulty equipment may interfere with your own Wi-Fi network or the Sky Muster® signal.
        • Overutilisation: too many active devices sharing your service can result in your devices being starved of enough bandwidth to operate properly.
        • Congestion: peak traffic in the evenings and Distributed Denial of Service attacks.
        • Faults: equipment failures, backhaul fibre cuts, undersea cable breaks and routing issues can affect the flow of local and international traffic.
        • Content: third-party content servers may only allocate you with a limited amount of bandwidth.
        • Overheads: depending on the network protocols that you use, a percentage of your service bandwidth may be used for the transfer of non-payload data.

        Please note that the actual effect of all of these factors on your service may not be ascertained until after the service is activated.

        Sky Muster® Shaping Policy

        If you exceed your Anytime (Normal) Data Allowance during a Billing Period, your service will be speed limited (shaped) for the remainder of that Billing Period, except during Off Peak Hours if you have remaining Off Peak (Bonus) Data available. Shaping affects all network traffic.

        Shaped services are speed limited to less than 256/256 kbps except for plans with Basic Evening Speed or Standard Evening Speed which are reduced to less than 128/128 kbps instead. Shaping and unshaping does not occur instantaneously and may take over an hour to be effected by our systems.

        The start of metering for Peak Hours and the start of metering for Off-peak Hours is not instantaneous. These metering transitions usually take less than 30 minutes but are performed on a best-effort basis only.

        We do not charge for Excess Data Usage.

        Sky Muster® Plus Shaping Policy

        Your network traffic is profiled and speed limited (shaped) by nbn® co according to its shaping policy and traffic profiles. During Peak Hours (4pm to Midnight), any of your traffic that matches Traffic Profile 1 (video streaming and VPN) will be classed as Metered Content counted against your Peak Data Allowance.

        If you exceed your Peak Data Allowance, Metered Content will be shaped to less than 512/256 kbps during Peak Hours until the end of the calendar month.

        The traffic profiles and shaping policy are governed by nbn® co, not Skymesh, and the policy may change from time to time. nbn® co may start shaping Traffic Profile 2 (peer-to-peer; cloud storage; software, gaming and operating system updates; and other application-related data that nbn® co cannot identify) to 256 kbps.

        Peak Hours and Off-Peak Hours are defined by nbn® co and apply to the time zone in which your service is located.

        Network congestion

        Power outages

        Device compatibility

        Priority assistance

        Switch off

        Data Blocks

        Data Blocks are currently available for both Sky Muster and Sky Muster Plus services.

        Online Gaming

        Satisfaction Guarantee

        Terms Apply

        Join today risk-free with our 30-day satisfaction guarantee. Talk to our team today to learn more and get connected.

        Exploring Unlimited Satellite Internet Plans with Skymesh

        Struggling to understand the intricacies of unlimited satellite internet plans in Australia? You’re not alone. The world of satellite connectivity can be complex, but we’re here to simplify it for you.

        At Skymesh, we’re the number one Sky Muster® provider in regional Australia. With our expertise and commitment, we’ll explain this technology’s nuances, ensuring you’re equipped with the knowledge to make informed decisions. Read along to learn more about satellite internet plans.

        Read more

        More Sky Muster® Customer Stories

        Brian and Joy, based in Lake Clarendon QLD, discuss their experiences with the nbn® Sky Muster® satellite broadband service and explain how it has transformed their online life.

        Meet the Clissold family, Donna, Joseph and Amy, longstanding Skymesh customers and early adopters of the nbn® Sky Muster® satellite service based in Gatton QLD.

        Want to chat?

        Our Aussie support team is ready to help out with all new connection enquiries. Give us a shout, we’re here to help.

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