Access fast, reliable, unlimited internet at your regional home with FREE setup, FREE standard installation and Aussie support.
Join today risk-free with our 30-day satisfaction guarantee.
See what’s available at your property
How you’ll benefit from
nbn® Fixed Wireless
55,000+ happy regional homes
We’ve helped connect thousands of remote and regional Australian families to better broadband services and they couldn’t be happier.
Popular nbn® Fixed Wireless Internet plans
Choose from a selection of great value plans.
Wireless Basic
100GB Data
$64.95/month
- High-definition (HD) streaming
- General browsing
- Households between 1-2 users
Wireless Plus
600GB Data
$79.95/month
- High-definition (HD) streaming
- General browsing
- Online gaming
- Households between 2-3 users
Wireless Plus
Unlimited Data
$89.95/month
- High-definition (HD) streaming
- General browsing
- Online gaming
- Households between 2-3 users
Satisfaction Guaranteed
If for any reason you are not completely satisfied with your Skymesh internet service within the first 30 days of activation, you are entitled to a full refund of your chosen internet plan. See full details of our satisfaction guarantee.
Why Skymesh?
We’re dedicated to helping Australians access better internet from the city to the bush.
Online calls & streaming sports
“We love the peace and quiet, but we do need to be in touch with the rest of the world”. Meet Rod and Lorraine in Black Mountain (QLD) and hear how they stay connected to family overseas and watch their favourite programs online.”
Have Questions?
Frequently asked questions
Where is Fixed Wireless available?
Fixed Wireless technology is typically used outside of urban centres where premises are spread out geographically over many square kilometres.
What are the setup costs?
Standard Installations are free and there are no connection, setup or activation fees. Just pay for your chosen monthly plan and Wi-Fi router (if you’re not BYO).
How does Wireless internet work?
An antenna is installed on your roof and connects your premises to the nbn® network via a transmission tower up to 14 km away. Connecting equipment also needs to be installed at the point where the cable from the rooftop antenna enters your premises.
See what’s available at your property
600+ 5 Star reviews
What a few of our happy customers think
Very Good For Elderly
Excellent and prompt service, and very friendly staff to deal with.
Reviewed Mar, 2024
Great to work with
We can turn our service off when we are absent for extended periods. Easy to deal with over the phone. Very happy.
Reviewed May, 2023
Excellent Product
Connection is great, no dropouts. Speed is fantastic and the service was great.
Reviewed May, 2023
This is Great
Such fast connection and great price for unlimited data – I would refer Skymesh to anyone looking for fast access to nbn®.
Reviewed Feb, 2023
Excellent customer service
They have provided trouble free, brilliant service in two rural locations over the time I have been dealing with them.
Reviewed Feb, 2023
Skymesh is great, staff are amazing
Just wanted to thank Skymesh staff for exceptional customer service, they do a great job.
Reviewed Jan, 2023
Important plan information
About the technology
Fixed Wireless technology is typically used outside of urban centres where premises are spread out geographically over many square kilometres. An antenna is installed on your roof and connects your premises to the nbn® network via a transmission tower up to 14 km away.
Connecting equipment also needs to be installed at the point where the cable from the rooftop antenna enters your premises. The connecting equipment requires power to operate and can only be installed by a technician certified and approved by nbn® co.
Getting connected
If nbn® co has already installed all of the connecting equipment required to successfully connect your premises to the nbn® network, your new Skymesh service will typically be activated within 2 Business Days of us processing your application. Applications are processed by us as soon as possible upon receipt but some may take longer than usual.
If an installer needs to attend, we will book an appointment with nbn® co. nbn® co will then arrange for one of its technicians test the signal level at your premises and install the equipment. If there is enough signal, the technician may install the antenna on your roof, under the eaves or on a wall. nbn® co typically installs the connecting equipment within 20 Business Days. Once installed, we’ll then need to activate your new Skymesh service and this typically happens within 1 Business Day.
nbn® co’s New Developments Charge
In line with the Australian Government’s Telecommunications Infrastructure in New Developments Policy, nbn® co implemented the New Developments Charge on 2 April 2016. A premises identified by nbn® co as a New Development Location is subject to nbn® co’s once-off New Developments Charge if the premises has never had an active nbn® service. Despite its name, the New Developments Charge also applies to New Development Locations that were built years ago. It even applies to premises where nbn® co has already installed the equipment necessary to connect the premises to the nbn® network.
The New Developments Charge does not apply if there has been already been an active nbn® service connected at the premises, and it doesn’t apply if the premises hasn’t been identified by nbn® co as a New Development Location.
IPv4 and IPv6 Connectivity
Your service will be assigned one, public, IPv4 address and a /56 pool of IPv6 addresses. Each requesting router or MAC address is assigned a /60 prefix of IPv6 addresses from that pool. All IP address assignments are fixed but we reserve the right to change assignments for capacity management from time to time.
Factors affecting speed
The speed of your service may be affected by a range of factors:
- Environmental: overgrown vegetation, new buildings, sun fade, rain fade and severe weather.
- Hardware: the inherent performance of your computer and other network equipment such as your modem, router or access point; and the length and quality of your cabling.
- Software: the configuration of your operating system, network stack, online application and network equipment such as your modem, router or access point.
- Electromagnetic interference: noise from other Wi-Fi networks, faulty power supplies or other faulty equipment may interfere with your own Wi-Fi network, nbn® Fixed Wireless signal.
- Overutilisation: too many active devices sharing your service can result in your devices being starved of enough bandwidth to operate properly.
- Congestion: peak traffic in the evenings and Distributed Denial of Service attacks.
- Faults: equipment failures, backhaul fibre cuts, undersea cable breaks and routing issues can affect the flow of local and international traffic.
- Content: third-party content servers may only allocate you with a limited amount of bandwidth.
- Overheads: depending on the network protocols that you use, a percentage of your service bandwidth may be used for the transfer of non-payload data.
- Incomplete upgrades: nbn® co may may not have overdue completed network capacity upgrades in your area.
Please note that the actual effect of all of these factors on your service may not be ascertained until after the service is activated.
Exceeding your Data Allowance
If your Plan has a Data Allowance and you exceed it, the information rate of your service will be limited to no more than 256/256 kbps (Speed Limiting). Limitless Plans do not have Data Allowances.
Speed Limiting affects all network traffic. The application and removal of Speed Limiting does not occur instantaneously and may take over an hour to be effected by our systems.
We do not charge for Excess Data Usage.
Network congestion
Capacity on the nbn™ fixed wireless network is finite and nbn® co is responsible for upgrading the network to meet current and future demands on that capacity. In areas where the company does not satisfy the current demand for capacity, service speeds may be significantly degraded.
nbn® co is currently prioritising network capacity upgrades in areas where the average download speed is around 6 Mbps or lower during peak hours. If your service is in an area with this issue, some of your online applications may not work with good quality or be unusable. We will notify you if nbn® co indicates to us that your service may be affected.
Although nbn® co does not publish detailed information about its upgrade program, the list of congested areas or the list of affected premises, it does include some information in its Monthly Progress Reports.
Please note that the actual effect of any congestion on the nbn® network on your service can not be ascertained until after your service is activated.
Power outages
nbn® co does not offer a battery backup service for end users on the nbn® Fixed Wireless network. Therefore, during mains power disruptions, you will not be able to use your service or make emergency phone calls with it.
We strongly recommended that you always ensure you have ability to make emergency phone calls. Keeping a charged mobile phone close by may be one way of maintaining that ability.
Device compatibility
The rollout of the nbn® network involves new technologies. Some of your existing devices may rely on legacy technologies and may not work with the technology that nbn co chose to roll out in your area.
It’s important to contact each device provider to discuss your needs and find out whether your devices can be migrated to the nbn® network and, if not, what alternatives may be available.
Skymesh does not provide support or compatibility information for specialised devices and services such as: medical alarms, autodiallers and emergency call buttons; monitored fire alarms; security monitoring systems; teletypewriter devices and EFTPOS terminals.
If you use a medical alarm, we recommend that you register it on nbn co’s website.
Priority assistance
If you need standard telephone service but have a life-threatening medical condition, or live with someone that does, please seek a provider that can offer you a service with Priority Assistance. Skymesh does not offer standard telephone services with Priority Assistance but you can obtain such a service from Telstra Corporation Limited.
Switch off
The legacy copper network in nbn® Fixed Wireless areas will not be switched off due to the rollout of the nbn® network. However, it is still possible that your existing phone or broadband provider will switch off its network in your area due to other reasons.
Customers in nbn® Fixed Wireless areas generally have the choice to keep their existing landline phone service over the copper network active, or switch over to a voice service on the nbn® network. Please note that although voice services are not bundled with our broadband services, they can be purchased separately.
See nbn® co’s website at https://www.nbnco.com.au/ for more information about the switch off.
Satisfaction Guarantee
Join today risk-free with our 30-day satisfaction guarantee. Talk to our team today to learn more and get connected.
Fixed Wireless nbn®
What is a fixed wireless nbn® connection?
The internet is a necessity of the modern age – it’s becoming more common to conduct everything online, from banking and paying bills to staying in touch with the family. The accelerating shift towards virtual transactions has made stable internet connections one of the key utilities in many households.
When finding the best internet for your needs in rural Australia, you’ve probably spent a lot of time going through the results for Wi-Fi internet service, wireless broadband and internet plans for best-value options on wireless internet.
Fixed wireless nbn® internet is one such option available in Australia. Initiated back in 2009, the national broadband network (nbn® for short) is the federal effort to connect both rural and metropolitan areas (like Adelaide or Brisbane) through a national telecommunications infrastructure project.
In a nutshell, it aims to replace the copper-wired telephone system with something more suitable for an internet connection, though the type of service you can get is influence by your location.
Here’s what it means for you.
Read more
Bringing the nbn® to regional Australia
We’re bringing high-speed internet to your doorstep. Check your address to see which service is available.
Satellite
nbn® fibre
Let’s chat
Our Aussie support team is ready to help out with all new connection enquiries. Give us a shout, we’re here to help.