Moving home? Take us with you
Moving home doesn’t mean leaving the good stuff behind. Take your Skymesh internet with you and feel right at home from day one.
Fill out the form and we’ll take care of the rest.
How to move your internet
Tell us where you’re heading
In the form above, pop in your contact details, new address, and the date you’d like your internet switched on. We’ll check which nbn services are available and if the gear’s already in place.
We’ll give you a quick call
Our team will give you a ring to chat through your plan options, help you pick the best setup for your new place (including whether it’s time to upgrade your router), and book in your installation and/or activation date.
Lock it in
Once you’ve confirmed your details, we’ll get your service up and running at your new address.
Stick with Skymesh and skip the downtime
When life gets busy with the boxes and the bubble wrap, we make moving your internet service straightforward and stress-free. Our local team is here to sort out the move, line up your new connection, and have you back online fast, so you can settle in without missing a beat.
Need a removalist?
We’ve partnered with Muval to help you compare professional local and interstate removalists. View prices, check ratings and book instantly online.
Have Questions?
Frequently asked questions
Is Skymesh available at my new address?
A really quick way to check this is by using our address checker.
If you can find your new address, speak to a member of staff to double check nbn® has your new properties address correctly listed within their footprint.
How long does the transfer process take?
This depends on if your new address already has the required nbn® hardware installed.
If it does, we can get you connected within a few days.
If it doesn’t, we can help arrange the installation for you with nbn® and connect you on the day of your installation.
We typically see Sky Muster™ and Fixed Wireless installations completed within 14 days of ordering.
However, installation times vary based on your location and are dependant on nbn’s™ installation teams. Skymesh does not complete the installation.
Can I use my existing Wi-Fi router?
Maybe, it just depends if it’s compatible and can handle the faster speeds.
For information on how to check, read our blog post.
Is there a service transfer fee?
For Satellite and Fixed Wireless service transfers, there are no transfer fees. We handle all of this for you.
Can I specify a connection date?
Yes, please do. We’ll then happily work towards that connection timeframe.
Ready to make a move?
Fill out the form and we’ll take care of the rest.
Got more questions? Give us a shout
Whether you’re mid-move or planning ahead, we’re here to help. Give us a buzz or start a live chat.
