Let us know the address of your new home and confirm your desired connection date, we’ll then check service availability at your new premises and arrange the service transfer for you.
Moving home is stressful enough. Arranging your broadband service doesn’t have to be.
A really quick way to check this is by using our address checker.
If you can find your new address, speak to a member of staff to double check nbn™ has your new properties address correctly listed within their footprint.
This depends on if your new address already has the required nbn™ hardware installed.
If it does, we can get you connected within a few days.
If it doesn’t, we can help arrange the installation for you with nbn™ and connect you on the day of your installation.
We typically see Sky Muster™ and Fixed Wireless installations completed within 14 days of ordering.
However, installation times vary based on your location and are dependant on nbn’s™ installation teams. SkyMesh does not complete the installation.
Maybe, it just depends if it’s compatible and can handle the faster speeds.
For information on how to check, read our blog post.
For Satellite and Fixed Wireless service transfers, there are no transfer fees. We handle all of this for you.
If you move into a new home that is serviceable by nbn’s™ fixed-line network, e.g. Fibre, you may be required to pay their New Development Charge.
Yes, please do. We’ll then happily work towards that connection timeframe.