Outages & Network Status

Tropical Cyclone Alfred will make landfall late 6 March or early 7 March 2025 bringing destructive winds, periods of intense rainfall and has the potential to create storm surges and localised flooding across northern NSW. The forecast rainfall, winds and potential flooding presents the risk of prolonged power outages and hazardous conditions, delaying access for restoration activities.

Tropical Cyclone Alfred will make landfall late 6 March or early 7 March 2025 bringing destructive winds, periods of intense rainfall and has the potential to create storm surges and localised flooding across the south-east of Queensland. The forecast rainfall, winds and potential flooding presents the risk of prolonged power outages and hazardous conditions, delaying access for restoration activities.

Skymesh Engineers are currently investigating an unplanned outage impacting customer in Victoria with Fixed Wireless and Fixed Line service. Customers will appear offline and we will provide updates as they become available.

Since February 2, 2025, severe weather with intense rainfall and damaging winds in Far North & North QLD, has caused major flooding, road closures and power outages, resulting in customers experiencing a loss of service in the area. There are also several evacuation orders in place due to major flooding.

The majority of impacted services are related to the loss of commercial power supply. Service recovery efforts are currently delayed due to the adverse weather conditions, road closures and flooding. Technicians will be dispatched only when safe to do so.

Due to severe weather impacting large areas of NSW, multiple portions of the NBN network have sustained loss of power and infrastructure damage.

NBN is working to restore services where possible. Ongoing adverse conditions are hindering restoration efforts.