If nbn co has already installed all of the connecting equipment required to successfully connect your premises to the nbn™ network, your new SkyMesh service will typically be activated within 2 Business Days of us processing your application. Applications are processed by us as soon as possible upon receipt but some may take longer than usual.
Otherwise, nbn co will arrange for one of its technicians to install the equipment. If an appointment is required, nbn co has service level targets depending on your location and will aim to complete a Standard Installation within 20 Business Days of SkyMesh processing your application. In isolated regions on the mainland and in Tasmania, it may take nbn co up to 35 Business Days. For limited access areas, including those which are only accessible by air or water, nbn co has a target of 90 Business Days.
Once nbn co has installed all of the connecting equipment required to successfully connect your premises to the nbn™ network, we’ll then need to activate your new SkyMesh service and this typically takes 1 or 2 Business Days.
nbn co’s New Developments Charge
In line with the Australian Government’s Telecommunications Infrastructure in New Developments Policy, nbn co implemented the New Developments Charge on 2 April 2016. A premise identified by nbn co as a New Development Location is subject to nbn co’s once-off New Developments Charge if the premises has never had an active nbn™ service. Despite its name, the New Developments Charge also applies to New Development Locations that were built years ago. It even applies to premises where nbn co has already installed the equipment necessary to connect the premises to the nbn™ network.
The New Developments Charge does not apply if there has been already been an active nbn™ service connected at the premises, and it doesn’t apply if the premises hasn’t been identified by nbn co as a New Development Location.
IP Address Scheme for Sky Muster™
SkyMesh allocates each service with a public IPv4 address and a /56 pool of IPv6 addresses. Each requesting router is allocated a /60 prefix of IPv6 addresses from that pool. Allocations are static but we reserve the right to change them from time to time, including during monthly CVC migrations that may be required to comply with nbn co’s Fair Use Policy.
IP Address Scheme for Sky Muster™ Plus
For each new service, nbn co allocates a public IPv4 address and a private IPv4 address for each requesting router. nbn co links the public address with each private address using Public Dynamic Network Address Translation (NAT) Overload.
From time to time, and at its own discretion, nbn co may change the public address allocated to each service.