Have you been unable to arrange an nbn® installation and connect to the network due to an addressing issue?
This can sometimes occur in regional locations when:
- nbn® does not know your address or premises exists
- Knows your premises by a different name or address
- Has incorrect latitude and longitude coordinates for your property resulting in a failed installation.
See what’s available at your property
If you think you’ve been affected by this, supply your address details above and we’ll speak to nbn® on your behalf.
Within the last 6-months, we’ve helped 1,000 + customers with nbn® addressing issues successfully connect to the nbn® Fixed Wireless and Sky Muster® networks.
How does the ‘desk check’ service work?
Submit your address and contact details above. Our specialist sales team will then check your address and submit a query to the nbn® to rectify any anomalies.
The whole process typically takes just 48 hours.
Once your address is correctly listed with the nbn®, you’ll then be able to progress with an order for the available nbn® service at your address.
The desk check is FREE and you are under no obligation to connect via Skymesh once an address correction has been completed.