Here is everything you need to get started with your VOIP service, using your SkyMesh-supplied Cisco SPA 112 ATA.
(If you’re using a different router, click here to see a list of supported equipment in our knowledge base, then select the router or ATA you’re using.)
Before you set up your ATA, we recommend connecting your computer and the SPA 112 ATA to a numbered LAN port on your router using an Ethernet cable.
In order to access the ATA, you’ll need to obtain the IP address of the ATA.
Network Setup: Ensure DNS Server Order is DHCP-Manual
Time Settings: Timezone should be your local timezone.
Voice tab: RTP Packet size set to 0.20
RTP Packet Size:0.020
RTP Packet size set to 0.20
NAT Mapping Enable: Yes
NAT Keep Alive Enable: Yes
SIP ToS/DiffServ Value: 0xb8
Network Jitter Level: High
NAT settings, Network settings and SIP settings
Proxy: Use the SIP SERVER from your welcome email.
Outbound Proxy: Use the SIP SERVER from your welcome email.
Use Outbound Proxy: Yes
Register Expires: 120
Proxy Fallback Intvl: 120
Display Name: Use the SIP USERNAME from your welcome email.
User ID: Use the SIP USERNAME from your welcome email.
Password: Use the SIP PASSWORD from your welcome email.
Auth ID: Use the SIP USERNAME from your welcome email.
Line 1 setup. Your SIP credentials are in your welcome email.
Preferred Codec: G711A
Use Pref Codec Only: Enabled
Copy and paste the appropriate Dial plan into the ‘Dial Plan’ section of your ATA.
Your dial plan starts and ends with (brackets), and should not contain leading or trailing spaces:
Default dial plan:
NSW dial plan:
VIC, TAS dial plan:
QLD dial plan:
NT, WA, SA dial plan:
Click the “Submit” button. The SPA112 will save and reboot.
After performing these steps, make a test call with your phone. You should now be able to make and receive calls using the SkyMesh VOIP service.
If you need any further technical support, get in touch with us through email or call the SkyMesh Support hotline on 1300 759 637.