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Request a Callback
You can request a callback while in our phone queue. If your enquiry is urgent, please stay on the line instead of requesting a callback. Your place in the queue will not be maintained.
You can also request a callback via SMS. Simply text CALLBACK SALES or CALLBACK SUPPORT or CALLBACK ACCOUNTS to our SMS robot on 0458759637. If you would like to be called back on a different number, include that number in your text message. Here are some SMS callback examples:
Our Support team will call your mobile. Note that, if you don’t specify a team, our robot will default to the Support team.
Our Sales team will call your mobile.
CALLBACK SALES 0855509000
Our Sales team will call 0855509000.
The SMS robot doesn’t take phone calls, MMS messages or understand plain English, so please follow the instructions given above exactly. If you use plain English, punctuation, greetings, salutations, thanks or anything else that the robot may not recognise, your callback request may not be processed automatically.
Speak with an Australian nbn™ sales advisor
Call now: 1300 759 637