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Use our selection of handy setup and connection guides for Wi-Fi, VoIP and landline services. Can’t find what you need? Contact our support team now.

Video Series Introduction: Meet Adrian, your in-home internet setup expert.
Master Your In-Home Internet Setup
Not sure if your Wi-Fi setup is holding your connection back? Watch our Master Your In-Home Setup video series to learn how router placement, Wi-Fi technology, mesh systems, and cabling can improve speed and reliability at home.
Download the My Skymesh app
You can now manage your account, track your data usage, and talk to our support team right from your phone. Download it now.



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Disaster support
Regional Australians are more than just our customer-base, you form the community in which we belong. Learn more about how we support our community in the event of a natural disaster.

Moving home?
Let us know the address of your new home and confirm your desired connection date, we’ll then check service availability at your new premises and arrange the service transfer for you.