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Advisories

Confirmation on any advisories currently affecting SkyMesh services are shown below. Please note that all times are shown in Australian Eastern Standard Time (AEST).

26th May
SkyMuster Service Degradation
green light
resolved
26/05/2017 3:00 pm
26/05/2017 6:55 pm
Engineering are currently investigating a suspected issue with the Geraldton Gateway for SkyMuster services which is resulting in degraded connectivity on beams 5, 21, 23, 25, 27, 31, 42, 45, 49, 77, 78, 89, 90, 92 and 94.

If you are experiencing extremely slow speeds on your SkyMuster service and they started after 3pm AEST this is likely affecting your service. This issue has been escalated to nbn™and updates will be provided ASAP

UPDATE: nbn ™ have advised that a 3rd party network provider reconfigured the network to restore services.
26th May
Performance of the nbn co fixed wireless network
degraded
notified
16/02/2017 11:00 am
To Be Advised
UPDATED: Friday, 26 May 2017

nbn co plans to upgrade its fixed wireless capacity in the rollout regions shown below by the given dates. It will carry out these upgrades in the days immediately preceding the given date for each rollout region. During these change windows, nbn fixed wireless services will experience a loss of connectivity for up to 20 hours, depending on the area. Please note that these advisories are only designed and presented for the benefit of SkyMesh customers. Customers in areas serviced by our aggregation provider are not covered in this advisory.



Alstonville Service Area
2ALS-51-04-FERL Fernleigh: Monday, 10 April 2017 (CRQ000001013413: COMPLETE)
2ALS-51-05-KNOR Knockrow: Monday, 10 April 2017 (CRQ000001013413: COMPLETE)
2ALS-51-06-TEVE Teven: Friday, 26 May 2017 (CRQ000001068755: HELD)

Armidale Service Area
2ARM-51-02-KLRR Kellys Ridge: Friday, 19 May 2017 (CRQ000001016312: COMPLETE)
2ARM-51-03-UNEE UNE: Friday, 19 May 2017 (CRQ000001016312: COMPLETE)
2ARM-51-06-ARMI Armidale Grafton Rd: Friday, 19 May 2017 (CRQ000001016312: COMPLETE)
2ARM-51-08-ROCK Rockvale Road: Friday, 19 May 2017 (CRQ000001016312: COMPLETE)
2ARM-51-09-IVGE Invergowrie: Saturday, 3 June 2017 (CRQ000001069502: NEW)

Bellingen Service Area
2BLG-51-02-BRFE Brierfield: Wednesday, 7 June 2017 (CRQ000001070806: NEW)
2BLG-51-04-FRNN Fernmount: Wednesday, 7 June 2017 (CRQ000001070806: NEW)
2BLG-51-07-NVAT North Valla: Thursday, 11 May 2017 (CRQ000001014903: COMPLETE)

Coffs Harbour Service Area
2CFS-51-01-BOAM Boambee State Forest: Saturday, 3 June 2017 (CRQ000001069992: NEW)
2CFS-51-02-BNVV Bonville: Saturday, 3 June 2017 (CRQ000001069992: NEW)
2CFS-51-03-BVNV Bonville North: Saturday, 3 June 2017 (CRQ000001069992: NEW)
2CFS-51-06-CRBA Coramba: Saturday, 10 June 2017 (CRQ000001070905: NEW)
2CFS-51-07-UPOE Upper Orara: Saturday, 3 June 2017 (CRQ000001069992: NEW)
2CFS-51-08-GLNR Glenreagh: Thursday, 15 June 2017 (CRQ000001148265: NEW)
2CFS-51-09-KARA Karangi: Saturday, 10 June 2017 (CRQ000001070905: NEW)
2CFS-51-11-NNGA Nana Glen: Saturday, 10 June 2017 (CRQ000001070905: NEW)
2CFS-51-13-SAPP Sapphire Beach: Saturday, 3 June 2017 (CRQ000001069992: NEW)
2CFS-51-14-ULON Ulong Town: Saturday, 3 June 2017 (CRQ000001069992: NEW)

Dubbo Service Area
2DBB-51-02-BENI Beni: Thursday, 25 May 2017 (CRQ000001067751: COMPLETE)
2DBB-51-03-BRKH Brocklehurst: Thursday, 25 May 2017 (CRQ000001067751: COMPLETE)

Gulgong Service Area
2GUL-51-08-GULG Gulgong: Friday, 7 April 2017 (CRQ000000906582: CANCELLED)

Harrington Service Area
2HAR-51-04-BRIM Brimbin: Tuesday, 23 May 2017 (CRQ000001067473: COMPLETE)

Inverell Service Area
2IVL-51-01-ASHF Ashford: Friday, 21 April 2017 (CRQ000001010790: COMPLETE)
2IVL-51-02-BNDD Bundarra: Friday, 21 April 2017 (CRQ000001010790: COMPLETE)
2IVL-51-06-GGOG Gilgai Oval: Friday, 21 April 2017 (CRQ000001010790: COMPLETE)
2IVL-51-08-INVE Inverell: Friday, 21 April 2017 (CRQ000001010790: COMPLETE)
2IVL-51-09-IVWE Inverell West: Friday, 21 April 2017 (CRQ000001010790: COMPLETE)

Kyogle Service Area
2KYO-51-06-NBNB Nimbin North: Friday, 16 June 2017 (CRQ000001148279: NEW)
2KYO-51-07-NBSB Nimbin South: Friday, 16 June 2017 (CRQ000001148279: NEW)

Maclean Service Area
2MCL-51-03-LAWR Lawrence: Friday, 19 May 2017 (CRQ000001016309: COMPLETE)
2MCL-51-12-BRUS Brushgrove: Friday, 19 May 2017 (CRQ000001016309: COMPLETE)

Mullumbimby Service Area
2MUL-51-04-MYOC Myocum: Monday, 8 May 2017 (CRQ000001013776: COMPLETE)
2MUL-51-08-HYHT Hayters Hill: Monday, 8 May 2017 (CRQ000001013776: COMPLETE)

Orange Service Area
2ORG-51-04-LUCK Lucknow: Friday, 16 June 2017 (CRQ000001071980: NEW)
2ORG-51-05-MANR Manildra: Saturday, 20 May 2017 (CRQ000001067467: COMPLETE)
2ORG-51-11-SPRC Spring Creek: Friday, 16 June 2017 (CRQ000001071980: NEW)
2ORG-51-12-SHTI Spring Hill Town: Friday, 16 June 2017 (CRQ000001071980: NEW)
2ORG-51-16-MILT Millthorpe: Friday, 5 May 2017 (CRQ000001013725: COMPLETE)
2ORG-51-17-FORE Forest Reefs: Friday, 5 May 2017 (CRQ000001013725: COMPLETE)
2ORG-51-18-MLSL Millthorpe South: Friday, 5 May 2017 (CRQ000001013725: COMPLETE)

Tamworth Service Area
2TAM-51-02-CALA Calala Lane: Monday, 1 May 2017 (CRQ000001012558: CANCELLED)

Tenterfield Service Area
2TTF-51-03-WLGL Wallangarra: Monday, 1 May 2017 (CRQ000001012038: COMPLETE)

Wauchope Service Area
2WAU-51-01-BEEN Beechwood North: Tuesday, 9 May 2017 (CRQ000001014307: COMPLETE)
2WAU-51-02-BROM Brombin: Tuesday, 9 May 2017 (CRQ000001014307: COMPLETE)
2WAU-51-03-COMY Comboyne: Tuesday, 9 May 2017 (CRQ000001014307: COMPLETE)
2WAU-51-05-OXLH Oxley Highway: Friday, 2 June 2017 (CRQ000001069967: NEW)



Bendigo Service Area
3BEN-51-15-NEWS Newstead: Friday, 16 June 2017 (CRQ000001149037: NEW)
3BEN-51-20-BETB Bet Bet: Wednesday, 12 April 2017 (CRQ000000908719: COMPLETE)

Ballarat Service Area
3BRA-51-01-ALFR Alfredton: Sunday, 23 April 2017 (CRQ000000909332: COMPLETE)
3BRA-51-02-INVY Invermay: Wednesday, 12 April 2017 (CRQ000000909409: COMPLETE)
3BRA-51-03-BALN Ballarat North: Wednesday, 12 April 2017 (CRQ000000909409: COMPLETE)
3BRA-51-04-CRCS Creswick Central: Friday, 19 May 2017 (CRQ000001066616: COMPLETE)
3BRA-51-05-CRWS Creswick: Friday, 19 May 2017 (CRQ000001066616: COMPLETE)
3BRA-51-09-HADD Haddon: Sunday, 23 April 2017 (CRQ000000909332: COMPLETE)
3BRA-51-10-HDWD Haddon West: Sunday, 23 April 2017 (CRQ000000909332: COMPLETE)
3BRA-51-13-MITP Mitchell Park: Friday, 19 May 2017 (CRQ000001066616: COMPLETE)
3BRA-51-14-MOUU Mount Helen University: Sunday, 23 April 2017 (CRQ000000909332: COMPLETE)
3BRA-51-15-MBYG Mt Buninyong: Sunday, 23 April 2017 (CRQ000000909332: COMPLETE)
3BRA-51-17-MHWH Mt Hollowback: Friday, 19 May 2017 (CRQ000001066616: COMPLETE)
3BRA-51-21-SEBS Sebastopol South: Sunday, 23 April 2017 (CRQ000000909332: COMPLETE)
3BRA-51-22-SMYT Smythesdale: Sunday, 23 April 2017 (CRQ000000909332: COMPLETE)
3BRA-51-25-BUNY Buninyong Golf Course: Sunday, 23 April 2017 (CRQ000000909332: COMPLETE)
3BRA-51-27-CARD Cardigan Village: Friday, 19 May 2017 (CRQ000001066616: COMPLETE)
3BRA-51-28-ENFI Enfield: Sunday, 23 April 2017 (CRQ000000909332: COMPLETE)
3BRA-51-30-LEAR Learmonth: Friday, 19 May 2017 (CRQ000001066616: COMPLETE)
3BRA-51-33-ROSC Ross Creek: Sunday, 23 April 2017 (CRQ000000909332: COMPLETE)

Broadford Service Area
3BRF-51-05-WILL Willowmavin: Sunday, 23 April 2017 (CRQ000000909902: CANCELLED)

Castlemaine Service Area
3CAS-51-03-FARA Faraday: Friday, 21 April 2017 (CRQ000000805092: COMPLETE)
3CAS-51-05-HASC Harcourt South: Friday, 7 April 2017 (CRQ000000906540: COMPLETE)

Donald Service Area
3DON-51-01-BCHC Birchip: Sunday, 18 June 2017 (CRQ000001148767: NEW)
3DON-51-05-WATC Watchem: Friday, 9 June 2017 (CRQ000001070990: NEW)

Echuca-Moama Service Area
3ECH-51-05-WHAR Wharparilla: Saturday, 27 May 2017 (CRQ000001068852: IN PROGRESS)

Hamilton Service Area
3HMO-51-08-MACA Macarthur: Friday, 16 June 2017 (CRQ000001149302: NEW)
3HMO-51-14-DUNK Dunkeld: Friday, 12 May 2017 (CRQ000001015493: COMPLETE)

Horsham Service Area
3HRS-51-08-QUAN Quantong: Thursday, 27 April 2017 (CRQ000001012793: COMPLETE)
3HRS-51-11-NATI Natimuk: Thursday, 27 April 2017 (CRQ000001012793: COMPLETE)

Kyneton Service Area
3KYN-51-01-DRUM Drummond: Friday, 26 May 2017 (CRQ000001068690: NEW)
3KYN-51-02-EDGE Edgecombe: Sunday, 28 May 2017 (CRQ000001068928: NEW)
3KYN-51-03-KYNE Kyneton: Friday, 26 May 2017 (CRQ000001068690: NEW)
3KYN-51-04-KYWE Kyneton West: Friday, 26 May 2017 (CRQ000001068690: NEW)
3KYN-51-05-MALM Malmsbury: Friday, 26 May 2017 (CRQ000001068690: NEW)
3KYN-51-06-TYLD Tylden: Friday, 26 May 2017 (CRQ000001068690: NEW)
3KYN-51-08-TARA Taradale: Sunday, 28 May 2017 (CRQ000001068928: NEW)

Mansfield Service Area
3MFL-51-01-BONN Bonnie Doon: Saturday, 29 April 2017 (CRQ000001011821: COMPLETE)
3MFL-51-03-HOWC Howes Creek: Saturday, 29 April 2017 (CRQ000001011821: COMPLETE)
3MFL-51-04-HQIT Howqua Inlet: Saturday, 29 April 2017 (CRQ000001011821: COMPLETE)
3MFL-51-06-MANS Mansfield Hill: Tuesday, 16 May 2017 (CRQ000001070717: COMPLETE)
3MFL-51-07-MERJ Merrijig: Saturday, 29 April 2017 (CRQ000001011821: COMPLETE)
3MFL-51-09-THEP The Paps: Saturday, 29 April 2017 (CRQ000001011821: COMPLETE)
3MFL-51-10-TOLM Tolmie: Saturday, 29 April 2017 (CRQ000001011821: COMPLETE)

Nagambie Service Area
3NAG-51-01-AVEN Avenel: Friday, 28 April 2017 (CRQ000001013211: COMPLETE)
3NAG-51-02-NAGB Nagambie: Friday, 28 April 2017 (CRQ000001013211: COMPLETE)

Numurkah Service Area
3NMK-51-04-NUMU Numurkah: Saturday, 13 May 2017 (CRQ000001015297: COMPLETE)

Red Cliffs Service Area
3REF-51-01-BILA Billabong: Friday, 19 May 2017 (CRQ000001067018: COMPLETE)
3REF-51-02-CARO Cardross: Friday, 19 May 2017 (CRQ000001067018: COMPLETE)
3REF-51-04-DARE Dareton: Friday, 19 May 2017 (CRQ000001067018: COMPLETE)
3REF-51-05-IRYM Irymple: Friday, 19 May 2017 (CRQ000001067018: COMPLETE)
3REF-51-07-MERE Merbein: Sunday, 4 June 2017 (CRQ000001070370: NEW)
3REF-51-08-MERS Merbein South: Friday, 19 May 2017 (CRQ000001067018: COMPLETE)
3REF-51-10-MILU Mildura East: Sunday, 4 June 2017 (CRQ000001070373: NEW)
3REF-51-11-NANI Nangiloc: Friday, 19 May 2017 (CRQ000001067018: COMPLETE)

Seymour Service Area
3SEY-51-04-TELE Telegraph: Saturday, 10 June 2017 (CRQ000001071393: NEW)

Shepparton Service Area
3SHP-51-03-DOOK Dookie: Wednesday, 7 June 2017 (CRQ000001071776: NEW)

Stawell Service Area
3STE-51-07-STAW Stawell: Friday, 12 May 2017 (CRQ000001015408: CANCELLED)

Terang Service Area
3TER-51-01-DIXI Dixie: Sunday, 7 May 2017 (CRQ000001013420: COMPLETE)
3TER-51-02-NOOR Noorat: Friday, 5 May 2017 (CRQ000001012891: COMPLETE)
3TER-51-03-PANM Panmure: Friday, 2 June 2017 (CRQ000001069534: NEW)
3TER-51-05-ALLF Allansford: Friday, 2 June 2017 (CRQ000001069534: NEW)

Warrnambool Service Area
3WBO-51-02-BADH Badhams: Sunday, 21 May 2017 (CRQ000001015247: COMPLETE)
3WBO-51-04-HAWK Hawkesdale: Sunday, 21 May 2017 (CRQ000001015247: COMPLETE)
3WBO-51-06-PFYT Port Fairy: Sunday, 21 May 2017 (CRQ000001015247: COMPLETE)
3WBO-51-07-TOWE Tower Hill: Sunday, 21 May 2017 (CRQ000001015247: COMPLETE)
3WBO-51-12-YAMB Yambuk: Sunday, 21 May 2017 (CRQ000001015247: COMPLETE)



Boonah Service Area
4BOO-51-01-ARAT Aratula: Friday, 16 June 2017 (CRQ000001148713: NEW)
4BOO-51-02-BOON Boonah Green Hill: Friday, 16 June 2017 (CRQ000001148713: NEW)
4BOO-51-03-FOOT Footes Hill: Friday, 16 June 2017 (CRQ000001148713: NEW)
4BOO-51-04-KALB Kalbar: Friday, 16 June 2017 (CRQ000001148713: NEW)
4BOO-51-05-MOOG Moogerah: Friday, 16 June 2017 (CRQ000001148713: NEW)
4BOO-51-06-ROAD Roadvale: Friday, 16 June 2017 (CRQ000001148713: NEW)
4BOO-51-10-OBUM Obum Obum: Friday, 16 June 2017 (CRQ000001148713: NEW)

Crows Nest Service Area
4CNS-51-01-COOY Cooyar: Friday, 5 May 2017 (CRQ000001013689: COMPLETE)
4CNS-51-02-CROW Crows Nest: Friday, 5 May 2017 (CRQ000001013689: COMPLETE)
4CNS-51-03-DOCC Doctors Creek North Rd: Friday, 5 May 2017 (CRQ000001013689: COMPLETE)
4CNS-51-04-GBGM Goombungee: Friday, 5 May 2017 (CRQ000001013689: COMPLETE)
4CNS-51-06-HAMP Hampton: Friday, 5 May 2017 (CRQ000001013689: COMPLETE)
4CNS-51-07-RAVE Ravensbourne: Friday, 5 May 2017 (CRQ000001013689: COMPLETE)

Gympie Service Area
4GYM-51-06-EADC East Deep Creek: Friday, 26 May 2017 (CRQ000001068656: IN PROGRESS)
4GYM-51-12-LFNT Long Flat North: Wednesday, 12 April 2017 (CRQ000000909302: COMPLETE)
4GYM-51-14-PIEC Pie Creek: Friday, 12 May 2017 (CRQ000001015203: COMPLETE)
4GYM-51-42-KYBN Kybong North: Wednesday, 12 April 2017 (CRQ000000909302: COMPLETE)

Kingaroy Service Area
4KRO-51-01-BOOI Booie East: Thursday, 20 April 2017 (CRQ000001011155: COMPLETE)
4KRO-51-07-WATT Wattle Camp: Thursday, 20 April 2017 (CRQ000001011155: COMPLETE)
4KRO-51-08-MAID Maidenwell: Thursday, 20 April 2017 (CRQ000001011155: COMPLETE)

Maryborough Service Area
4MBO-51-04-DUND Dundathu: Friday, 26 May 2017 (CRQ000001068957: HELD)
4MBO-51-09-TINN Tinana: Sunday, 28 May 2017 (CRQ000001069062: HELD)
4MBO-51-10-TINS Tinana South: Sunday, 28 May 2017 (CRQ000001069062: HELD)
4MBO-51-11-TINW Tinana West: Friday, 26 May 2017 (CRQ000001068957: HELD)

Nanango Service Area
4NAN-51-03-NGEA Nanango East: Saturday, 22 April 2017 (CRQ000001010822: COMPLETE)

Pomona Service Area
4POM-51-02-BLMC Black Mountain: Monday, 29 May 2017 (CRQ000001068686: HELD)
4POM-51-10-DOON Doonan West: Monday, 29 May 2017 (CRQ000001068686: HELD)
4POM-51-12-EMWU Eumundi West: Monday, 29 May 2017 (CRQ000001068686: HELD)
4POM-51-20-POMO Pomona South: Saturday, 29 April 2017 (CRQ000000907328: COMPLETE)
4POM-51-22-TINB Tinbeerwah West: Monday, 29 May 2017 (CRQ000001068686: HELD)
4POM-51-30-KIDA Kidaman Creek: Monday, 29 May 2017 (CRQ000001068686: HELD)
4POM-51-31-GHEE Gheerulla Kenilworth: Monday, 29 May 2017 (CRQ000001068686: HELD)
4POM-51-32-KENL Kenilworth: Monday, 29 May 2017 (CRQ000001068686: HELD)

Stanthorpe Service Area
4STP-51-05-COTV Cottonvale: Saturday, 8 April 2017 (CRQ000000909359: COMPLETE)
4STP-51-06-GLAN Glen Aplin: Saturday, 8 April 2017 (CRQ000000909359: COMPLETE)
4STP-51-07-MOUT Mount Tully: Saturday, 8 April 2017 (CRQ000000909359: COMPLETE)
4STP-51-08-STAT Stanthorpe: Saturday, 8 April 2017 (CRQ000000909359: COMPLETE)
4STP-51-09-THES The Summit: Saturday, 8 April 2017 (CRQ000000909359: COMPLETE)
4STP-51-10-TFLL The Falls: Saturday, 8 April 2017 (CRQ000000909359: COMPLETE)

Toowoomba Service Area
4TOB-51-04-GREN Greenmount: Saturday, 17 June 2017 (CRQ000001148387: NEW)
4TOB-51-07-PITT Pittsworth: Monday, 24 April 2017 (CRQ000001011684: COMPLETE)
4TOB-51-09-TOPC Top Camp: Saturday, 17 June 2017 (CRQ000001148387: NEW)
4TOB-51-11-BROK Brookstead: Monday, 24 April 2017 (CRQ000001011684: COMPLETE)
4TOB-51-13-SOUB Southbrook: Saturday, 17 June 2017 (CRQ000001148387: NEW)
4TOB-51-14-WYRE Wyreema & Cambooya: Saturday, 17 June 2017 (CRQ000001148387: NEW)

Warwick Service Area
4WRW-51-01-WESW West Warwick: Thursday, 27 April 2017 (CRQ000001012599: COMPLETE)



Bunbury Service Area
6BNB-51-04-PICT Picton: Sunday, 21 May 2017 (CRQ000001066869: COMPLETE)

Brunswick Junction Service Area
6BRJ-51-01-BURE Burekup: Sunday, 21 May 2017 (CRQ000001066869: COMPLETE)
6BRJ-51-02-BRUN Brunswick: Friday, 12 May 2017 (CRQ000001015198: COMPLETE)
6BRJ-51-06-DARD Dardanup: Sunday, 21 May 2017 (CRQ000001066869: COMPLETE)

Pinjarra Service Area
6PNJ-51-07-BARP Barragup: Wednesday, 14 June 2017 (CRQ000001071254: NEW)
25th May
Toowoomba Service Outage
green light
resolved
25/05/2017 8:36 pm
26/05/2017 1:00 am
SkyMesh has been notified by nbn™ of an outage affecting a small number of services in the Toowoomba CSA. The issue is being investigated. There is no ETR at this time. We will provide an update as soon as one becomes available.

UPDATE: nbn ™ has engaged field services and will be on-site with an ETA of 12:00am. We expect a further update from nbn ™ at 12:30am

UPDATE: nbn ™ have advised that a 3rd party network provider reconfigured the network to restore these services.
9th May
Canberra congestion
green light
resolved
24/03/2017 12:00 pm
15/05/2017 12:00 pm
Our backhaul link between nbn co's Civic POI and our data centre in Sydney has become congested during peak times. nbn services that are a part of the Civic 2 CSA are affected. For most activities, this won't be an issue, except for latency-sensitive applications such as gaming and streaming from overseas sites. If your applications are affected, please contact our Support Team and ask them to migrate your service to a less congested backhaul link. Please note that Sky Muster™ services and nbn service services that are a part of the Queanbeyan CSA are not affected.
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