Upstream network impacted by Major Outage
Updated on 18/03/2025
Both Energex and Essential Energy have reported that power has been restored across most areas of South East Queensland and Northern New South Wales following Tropical Cyclone Alfred:
- Energex
It’s a wrap: Power restored to 500,000 in SEQ
Https://www.energex.com.au/live-news/tropical-cyclone-alfred#post-1566591
- Essential Energy
17 March 2025 – 11.30am update
Https://www.essentialenergy.com.au/outages-and-faults/Cyclone-Alfred-05032025
If you’re still experiencing issues with your internet service, we recommend power cycling your nbn equipment—this includes your nbn connection box and Wi-Fi router—as this can often help restore connectivity. If the issue persists after restarting your equipment, please don’t hesitate to contact our support team.
- Email: support@skymesh.com.au
- Phone: 1300 759 637
Our thoughts remain with the communities affected by Tropical Cyclone Alfred, and we thank you for your patience and resilience as recovery efforts continue.
Check your address
See what’s available at your property
“”