SkyMesh Pty Ltd Address: 37 Baxter Street Fortitude Valley QLD 4006 Phone: 1300 759 637 ABN: 38 613 736 137 Email: info@skymesh.net.au

Services

SkyMesh Advisories

A list of advisories currently affecting SkyMesh services is shown below. Also listed below are any advisories that affected SkyMesh services in the past seven days.

Please note that all times are shown in Australian Eastern Standard Time (AEST).

Current Advisories

NBN Fixed Wireless Performance


Severity : Degraded
Status : Notified
Started at : 16/02/2017 11:00am
Expected End Time : To Be Advised

NBN Upgrade Scheduled: Ballarat -> Alfredton.
NBN Upgrade Scheduled: Shepparton -> Katunga.
NBN Upgrade Scheduled: Toowoomba -> Mount Hallen.
NBN Upgrade Scheduled: Toowoomba -> Kingaroy.

No ETA from NBN: Ballarat -> Haddon.
No ETA from NBN: Ballarat -> Haddon West.
No ETA from NBN: Bundaberg -> Araluen North.
No ETA from NBN: Coffs Harbour -> Bonville.
No ETA from NBN: Coffs Harbour -> Woolgoolga.
No ETA from NBN: Shepparton -> Numurkah.
No ETA from NBN: Toowoomba -> Taabinga.
No ETA from NBN: Toowoomba -> Glenvale.

There are currently no other advisories in effect.

Previous Advisories (Past 7 days)

Network Event NSW/Vocus NBN Services


Severity : Offline
Status : Resolved
Started at : 23/02/2017 8:00pm
Expected End Time : 23/02/2017 9:00pm

Still under investigation, SkyMesh hardware in NSW appears to have gone offline unexpectedly, SkyMesh NBN services connected directly to SkyMesh network failed over and would have experienced a very short disruption, NBN services connected via Vocus did not fail over as expected causing extended outage until hardware was brought back online.

NBN Service Windsor


Severity : Degraded
Status : Resolved
Started at : 21/02/2017 10:32am
Expected End Time : 21/02/2017 10:59pm

SkyMesh is aware of NBN services connected to the Windsor POI via Telstra backhaul as having no connectivity, a fault has been logged to Telstra to have this resolved ASAP. We apologise for any inconvenience this may cause.

WA network upgrade


Severity : Maintenance
Status : Resolved
Started at : 21/02/2017 4:00am
Expected End Time : To Be Advised

At 4am localtime (Perth) on 21/2 SkyMesh will be turning up new infrastructure. This may result in a short outage of up to 10 minutes. This work is necessary to facilitate ongoing upgrades. We apologise for any inconvenience this may case.

Redtrain Planned Maintenance


Severity : Maintenance
Status : Resolved
Started at : 19/02/2017 12:01am
Expected End Time : 19/02/2017 3:00am

Redtrain have advised that there will be a disruption in service for 60mins because of scheduled maintenance work which will be involving a port migration. We apologise for any inconvenience this may cause.