VoIP setup guide: Skymesh supplied D-Link DVA2800
Here is everything you need to get started with your VOIP service, using your Skymesh-supplied D-Link DVA2800.
(If you’re using a different router, click here to see a list of supported equipment in our knowledge base, then select the router or ATA you’re using.)
Before you set up your router, we recommend connecting your computer to the LAN 1 port on the router using an Ethernet cable. Internet is NOT required for this process. Keep a copy of your welcome email handy, because it contains important information about your service.
Accessing your router
- From a computer that is connected to the D-Link DVA2800, open a web browser (e.g., Internet Explorer, Chrome, Firefox, or Safari).
- Navigate to http://192.168.1.1
- Enter the admin password for your router.
- Click on the “Settings” menu in the top right corner of the page. Select “Internet” from the dropdown menu.
Configuring your router
1. If you’re connected to the nbn® using the FTTN/B or FTTC technology types, enter:
WAN Access Type: VDSL
Interface: PTM 0
2. If you’re connected to the nbn® using any other technology type, enter:
WAN Access Type: Residential Gateway
Interface: Ethernet 0
3. For all technology types:
Service Type: INTERNET_VOIP
4. After making these changes, click the ‘Save’ button.
5. Click on the ‘Settings’ tab at the top of the page and select ‘VOIP’ from the dropdown menu.
6. Enter the following details into your router:
VOIP Provider: (Select the state that you live in)
Local Port: 5060
Register Server: Use otw.skymesh.net.au for your SIP Server.
Proxy: Use otw.skymesh.net.au for your SIP Server.
Outbound Server: Use otw.skymesh.net.au for your SIP Server.
Port: 5060
Register Life Time: 120
Link Test Interval: This option should be greyed out
Enable Link Test: Disabled
Retry Interval: 60
Enable P-Asserter-Identity: Disabled
Connection Configuration:
1. VOIP 1
Enable: Enabled
Username: Use the Phone Number from your welcome email.
Password: Use the SIP PASSWORD from your welcome email.
URI: Empty
2. VOIP 2
Enable: Disabled
Username:
Password:
URI: Empty
3. Click the ‘Save’ button at the top of the page. The DVA2800 may take between 60 – 90 seconds to apply settings.
4. Click on the ‘Advanced’ tab in the top-right corner of the screen.
5. Look for the ‘Dial Plan’ section, and click ‘Expand’.
6. Copy and paste the following into the dial plan section of your DVA2800:
NSW: (02) {<=02>[23456789]xxxxxxx | 0[23478]xxxxxxxx | 0011x+ | 13[12]xxx | 1[38]00xxxxxx | 000}
QLD: (07) {<=07>[23456789]xxxxxxx | 0[23478]xxxxxxxx | 0011x+ | 13[12]xxx | 1[38]00xxxxxx | 000}
VIC/TAS: (03) {<=03>[23456789]xxxxxxx | 0[23478]xxxxxxxx | 0011x+ | 13[12]xxx | 1[38]00xxxxxx | 000}
WA/SA/NT: (08) {<=08>[23456789]xxxxxxx | 0[23478]xxxxxxxx | 0011x+ | 13[12]xxx | 1[38]00xxxxxx | 000}
7. The dial plan starts and ends with a ‘0’ and should not contain any spaces or extra lines.
8. Click the ‘Save’ button at the top of the page. Your router may take 60 – 90 seconds to apply settings.
9. You should now be able to make and receive calls with your VoIP service.
Testing your VOIP service
Ensure your VOIP compatible handset is plugged into the VOIP 1 port on your DVA2800.
After performing these steps, make a test call with your phone. You should now be able to make and receive calls using the Skymesh VOIP service.
If for any reason you need further technical support to set up your VOIP service, get in touch with us through email or call the Skymesh Support hotline on 1300 759 637.