Call now: 1300 759 637

Run a Speed Test

Not getting the performance that you expect? Contact our team now.

Sky Muster™ Satellite Customers Only: Please note that the upload speed reported by Ookla may be inaccurate for satellite broadband services. nbn co and Ookla are aware of the issue and working together to resolve it. In the meantime, please consider using an alternative test to measure your upload speed. If you are concerned about your upload speed, please email the results from here or here for further investigation. This advice only applies to satellite services: fixed wireless and fixed line (FTTP, FTTB, FTTN and HFC) services are not affected by the issue.

Confirm how this device is connected to your router or modem

Please note:

  • The type of broadband Internet service you have (for example, fibre or fixed wireless) is irrelevant.
  • Your answer is stored alongside your speed test result and may be helpful if troubleshooting is required.
  • Your answer has no effect on the type of speed test that is performed.
  • Wherever possible, it is always best to perform a speed test via a direct connection to your NTD or Modem.
  • For the purposes of speed fault investigation, your testing will need to be performed in isolation via a network cable.