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Run a Speed Test

Not getting the performance that you expect? Contact our team now.

Confirm how this device is connected to your router or modem

Please note:

  • The type of broadband Internet service you have (for example, fibre or fixed wireless) is irrelevant.
  • Your answer is stored alongside your speed test result and may be helpful if troubleshooting is required.
  • Your answer has no effect on the type of speed test that is performed.
  • Wherever possible, it is always best to perform a speed test via a direct connection to your NTD or Modem.
  • For the purposes of speed fault investigation, your testing will need to be performed in isolation via a network cable.