A representative is another person (not the account holder) approved by the account holder to deal directly with SkyMesh on their behalf.
There are two types of representative:
The Telecommunications Consumer Protections Code defines an Authorised Representative as a person who has authority from a Consumer to deal with a Supplier on behalf of that Consumer as their authorised agent.
This type of representative can make most changes to (or obtain any information about) the relevant account on behalf of the account holder.
However, without further account-holder (or legally recognised agent’s) approval, the following actions may not be requested by an Authorised Representative:
The Telecommunications Consumer Protections Code defines an Advocate as a person nominated by a Consumer to deal with a Supplier on the Consumer’s behalf (but unlike an Authorised Representative, does not act as the Consumer’s agent nor have authority to access any of the Consumer’s account information from the Supplier).
This type of representative can represent the interests of the account holder during:
Please submit the form via Email, Post, or Fax to 1300 859 637.
If you need further assistance with appointment of a Representative, please don’t hesitate to call SkyMesh Accounts on 1300 759 637.
If you need to rescind the appointment of a Representative, please call SkyMesh Accounts on 1300 759 637.