Skip to content

Disaster Support

Australian bushfire image

Australia is well-known for its harsh and unforgiving climate. Sadly, it often impacts our rural and remote communities the most. The bushfires which devastated the Country in 2019/20 are a perfect example of this reputation in action.

As an organisation, rural and remote Australians are more than just our customer-base, you form the community in which we belong.

Are you a SkyMesh customer impacted by QLD/NSW flooding in 2022?

Here are some of the ways we can help:

  • No notice period required for cancellations at affected premises
  • 30-days FREE when you’re back on your feet and ready to reconnect
  • FREE temporary redirects for your VOIP phone number  *Line rental and call costs still applicable*
  • FREE relocation of your service to a new address *Must be serviceable by SkyMesh
  • Arrangement of payment plans if you’re experiencing financial hardship.
  • Cash or credit claim of $330 if you premises were lost or deemed uninhabitable (Funding now exhausted).
  • Cash or credit claim of $55 if your nbn service was interrupted for at least 24 hours (Funding now exhausted).

Cash and credit claims have now closed.

Is there another way we can help you? Please reach out.

Australian floods

Call our Customer Engagement Team on 1300 759 637 for any support with your account.

Can’t find what you are looking for?

Call now 1300 759 637 or  Request Support

Copy link
Powered by Social Snap