Clear Broadband is now part of Skymesh
As a leading provider of regional and rural connectivity, Skymesh is dedicated to bringing you reliable internet service, award-winning plans, and exceptional customer support.
Have Questions?
Frequently Asked Questions
Will my current service change?
Your plan, data limit, and speeds, will remain the same. Please note that your new billing date and price might be updated.
Do I need to update my account information?
If you’re using a Clear domain email, please provide a new email address, as we will not be migrating Clear’s email accounts or related infrastructure to Skymesh.
Do I need to update my billing information?
Not at this time. Your current billing details remain valid.
Be aware that the payment methods at Skymesh might change.
How do I contact support?
You can continue to use the same support channels or get in touch with our Skymesh team using the contact details below.
Phone Number: 1300 936 078
Email: [email protected]
Do Skymesh legal policies now apply?
Yes, Skymesh’s legal policies, including the General Terms, Privacy Policy, and Payment Assistance Policy, now apply to Clear Network.
Experiencing Financial Hardship?
If you’re having trouble paying your bill, the Payment Assistance Policy allows you to set up a payment plan that works for your situation.
To apply, please visit Payment Assistance Policy for more information on available support options.
Get support over email
Complete the form below to reach our residential support team.
Let’s chat
Have questions? Chat with our team.
We are here to help and get back to you quickly.
Sales & Support
Head office
Level 14, 1 Eagle Street
Brisbane City QLD 4000
Postal address
PO Box 255,
Fortitude Valley QLD 4006
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For 20 years, we’ve helped Aussies stay connected wherever they call home. From the city to the bush, we deliver internet that goes beyond.
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Why Skymesh
We’re dedicated to helping Australians access better internet from the city to the bush.
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600+ 5 Star reviews
What a few of our happy customers think
Exceptional service for 17 years
Skymesh has always given exceptional service, always happy to fix any problems.
Reviewed July, 2025
Prompt, Efficient and Friendly
I changed from Starlink to Skymesh, and I haven’t stopped smiling. I can speak to a friendly, helpful human when I have a query.
Reviewed July, 2025
Highly recommend making the switch
The entire process from sign-up to installation was smooth and hassle-free. Loving the speeds that we are getting
Reviewed Mar, 2025
Excellent service
I’ve used Sky Muster for years, no fuss, no bother, It just works as it should.
Reviewed Apr, 2025
Excellent assistance
I was pleasently surprised by the helpful and cheery assistance I received yesterday.
Reviewed Jan, 2025
Amazing tech assistance
This guy was so patient with me and explained everything so well. Thanks so much.
Reviewed Dec, 2024