Bordernet is now part of Skymesh
As a leading provider of regional and rural connectivity, Skymesh is dedicated to bringing you reliable internet service, award-winning plans, and exceptional customer support.
Frequently Asked Questions
Will my current service change?
There will be no change to your current bill or service.
Do I need to update my account information?
You do not need to update your account information.
Do I need to update my billing information?
Not at this time. Your current billing details remain valid.
Be aware that the payment methods at Skymesh might change.
How do I contact support?
You can continue to use the same Bordernet support channels or speak with the Skymesh team instead.
Phone Number: 1300 730 302
Email: support@bordernet.com.au
Do Skymesh legal policies now apply?
Yes, Skymesh’s legal policies, including the General Terms, Privacy Policy, and Payment Assistance Policy, now apply to Bordernet.
Experiencing Financial Hardship?
If you’re having trouble paying your bill, the Payment Assistance Policy allows you to set up a payment plan that works for your situation.
To apply, please visit Payment Assistance Policy for more information on available support options.
Get support over email
Complete the form below to reach our residential support team.
Let’s chat
Have questions? Chat with our team.
We are here to help and get back to you quickly.
Sales & Support
Head office
Level 14, 1 Eagle Street
Brisbane City QLD 4000
Postal address
PO Box 255,
Fortitude Valley QLD 4006
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For 20 years, we’ve helped Aussies stay connected wherever they call home. From the city to the bush, we deliver internet that goes beyond.
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Why Skymesh
We’re dedicated to helping Australians access better internet from the city to the bush.
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600+ 5 Star reviews
What a few of our happy customers think
Excellent Product
Connection is great, no dropouts. Speed is fantastic and the service was great.
Reviewed May, 2023
This is Great
Such fast connection and great price for unlimited data – I would refer Skymesh to anyone looking for fast access to nbn®.
Reviewed Feb, 2023
Great to work with
We can turn our service off when we are absent for extended periods. Easy to deal with over the phone. Very happy.
Reviewed May, 2023
Very Good For Elderly
Excellent and prompt service, and very friendly staff to deal with.
Reviewed Mar, 2024
Excellent customer service
They have provided trouble free, brilliant service in two rural locations over the time I have been dealing with them.
Reviewed Feb, 2023
Skymesh is great, staff are amazing
Just wanted to thank Skymesh staff for exceptional customer service, they do a great job.
Reviewed Jan, 2023