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Call 1300 759 637

Speak to our friendly Brisbane-based team who are on hand 7-days a week, even public holidays, to help you.

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WhatsApp

Chat with our team via WhatsApp or social media so you can get on with your day without calling.

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Online portal

Manage your account online. Check data usage, change plan, manage your account access and more online.

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Make managing your Skymesh account easy. Download our app today which is available for both iOS and Android.

General

BYO WiFi Router Set up

Skymesh Tax Invoices

How to Protect Yourself from Scams

Disaster Support

How to prevent Gmail from sending Skymesh email to Spam

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nbn® Information

What to expect from my internet speeds?

VoIP setup guide

Firmware Update

What to do when you are offline?

About nbn® Fibre

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Other Networks

What to do when you are offline?

4G/5G Indicator Lights

About 4G/5G

Managing Your Service (My Skymesh)

Appoint a Representative

Manage my Spending

Data Usage

How to select an effective My Account password

How to change your Skymesh Plan

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nbn® network status

View any advisories, past and present, affecting Skymesh nbn® services.

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Speed test

Not getting the speeds you expect? Run a speed test to check.

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Remote support

Book a time slot and start your remote support session.

Disaster support

Regional Australians are more than just our customer-base, you form the community in which we belong. Learn more about how we support our community in the event of a natural disaster.

Moving home?

Let us know the address of your new home and confirm your desired connection date, we’ll then check service availability at your new premises and arrange the service transfer for you.

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