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For broadband (Fibre, Fixed Wireless, Satellite, etc.), usage is the amount of data that you download from (and upload to) the Internet.
For telephony (SkyMesh Phone, SkyMesh Voice), usage is the calls you make and the network features you consume via the service.
SkyMesh does not charge excess fees for usage of broadband services. If you exceed your data allowance, your service speed will be limited.
Calls and network features are priced as per the relevant SkyMesh Phone and SkyMesh Voice for nbn™.
You can view your usage online via My SkyMesh. If you can’t access My SkyMesh for any reason, please contact Accounts or call 1300 759 637.
All unbilled SkyMesh Phone and SkyMesh Voice calls (usually minus the last two days) can be found in My SkyMesh on the Calls tab.
Data allowances, usage, and a monthly planner for each of your broadband services can be found in My SkyMesh on the Usage tab.
Listed below are usage estimates for some activities: