SkyMesh Sales staff are trained to assist you to choose the Plan that is appropriate for your needs. Please feel free to contact SkyMesh Sales on 1300 759 637 to discuss your Plan selection.
Broadband data usage information is generally less than 15 minutes old. (From time to time there may be blockages will later be cleared).
Data Block purchases and Plan Changes are shown immediately in My SkyMesh.
Unbilled call information should be available for all calls made prior to the last 48 hours.
SkyMesh does not charge excess fees for usage of broadband services. For more information, please see Understanding your Usage – How can I get information about my usage?
Check your Unbilled calls (in the Calls tab in My SkyMesh) to see the total value of currently unbilled calls.
Try to avoid long calls to Australian mobile numbers.
Try to avoid long calls to Internation numbers (landlines and mobiles) and be aware of the call rates which apply. (SkyMesh Phone International Rates, SkyMesh Voice International Rates)
Simply call SkyMesh accounts on 1300 759 637 to arrange barring of the relevant call types. Not all combinations of call types are possible.
Additionally, you can pay to add on-demand call barring: Optional Feature – Call Control Pin
More information on Plan changing here.