SkyMesh sales staff are trained to assist you to choose the plan that is appropriate for your needs. Please feel free to contact our all-Aussie Customer Engagement Team on 1300 759 637 to discuss your plan selection.
Broadband data usage information is generally less than 15-minutes old (from time-to-time there may be blockages that will later be cleared).
Data block purchases and plan changes are shown immediately in the online account management tool.
Unbilled call information should be available for all calls made prior to the last 48-hours.
SkyMesh does not charge excess fees for usage of broadband services. For more information, click here.
Check your unbilled calls in the online account management tool to see the total value of currently unbilled calls. Once you’ve logged into the online account management tool, navigate to Billing in the main menu and select Unbilled Calls from the dropdown menu.
Try to avoid long calls to Australian mobile numbers.
Simply call our all-Aussie Customer Engagement Team on 1300 759 637 to arrange barring of the relevant call types. Not all combinations of call types are possible.
Additionally, you can pay to add on-demand call barring: Optional Feature – Call Control Pin
More information on plan changing here.