SkyMesh Pty Ltd Address: 37 Baxter Street Fortitude Valley QLD 4006 Phone: 1300 759 637 ABN: 38 613 736 137 Email: info@skymesh.net.au

Services

Why Choose SkyMesh?

We offer unmetered Netflix content. Netflix content delivered over our Australian peering links will not be counted against your data allowance. Sign up for a free trial at Netflix.

We don’t nickel and dime. There are no setup/connection/activation/establishment fees, no plan change fees, no early termination fees, no credit card surcharges and no equipment delivery fees.

We offer enormous amounts of data. We offer generous amounts of anytime data and enough off peak data to make you blush. We also don’t pretend our plans are unlimited.2

We offer Plan matching. We will do our best to match any Redtrain FTTP broadband Plan published by a competing Redtrain RSP (excludes ‘unlimited’ Plans).

We don’t lock you in. Some providers will try to lock you into a six or twenty-four month contract. Our term is just 30 days and you can cancel with 30 days’ notice. If we don’t provide you with the best service and support, we don’t deserve to keep you as our customer.

No waiting in phone queues. We give you the freedom of never having to wait in a phone queue. When you call SkyMesh, you can press 7 in the phone menu to request a callback. Alternatively, you can simply text the keywords “CALLBACK SALES” to our SMS number. No other provider offers this level of convenience.

Upgrade your Plan whenever you like. With our customer portal, My SkyMesh, you can upgrade your Plan or buy a Data Block whenever you like. The Data Block will quickly get you out of shaping and you can use the whole Data Block while unshaped. Some providers don’t give you the whole Data Block to use while unshaped.

We are an Australian-based team. We have been providing broadband Internet since 2005 and we pride ourselves on our ability to provide personalised customer service quickly and efficiently.

Redtrain Fibre Plans

Please feel free to enquire about matching a Redtrain FTTP Broadband Plan published by a competing Redtrain RSP.

Please choose your Peak Information Rate1

Available Plans

PlanAnytime DataOff Peak Data     Monthly     
Fee
$4.99/GBRED‑FA66 GBNil$29.95CIS
$0.44/GBRED‑FA9030 GB60 GB$39.95CIS
$0.28/GBRED‑FA18060 GB120 GB$49.95CIS
$0.17/GBRED‑FA360120 GB240 GB$59.95CIS
$0.06/GBRED‑FA1240240 GB1 TB$69.95CIS
$0.05/GBRED‑FA1600600 GB1 TB$79.95CIS

Available Plans

PlanAnytime DataOff Peak Data     Monthly     
Fee
$5.83/GBRED‑FB66 GBNil$34.95CIS
$0.50/GBRED‑FB9030 GB60 GB$44.95CIS
$0.31/GBRED‑FB18060 GB120 GB$54.95CIS
$0.18/GBRED‑FB360120 GB240 GB$64.95CIS
$0.03/GBRED‑FB2240240 GB2 TB$74.95CIS
$0.03/GBRED‑FB2600600 GB2 TB$84.95CIS

Available Plans

PlanAnytime DataOff Peak Data     Monthly     
Fee
$6.66/GBRED‑FC66 GBNil$39.95CIS
$0.56/GBRED‑FC9030 GB60 GB$49.95CIS
$0.33/GBRED‑FC18060 GB120 GB$59.95CIS
$0.19/GBRED‑FC360120 GB240 GB$69.95CIS
$0.02/GBRED‑FC3240240 GB3 TB$79.95CIS
$0.02/GBRED‑FC3600600 GB3 TB$89.95CIS

Available Plans

PlanAnytime DataOff Peak Data     Monthly     
Fee
$7.49/GBRED‑FD66 GBNil$44.95CIS
$0.61/GBRED‑FD9030 GB60 GB$54.95CIS
$0.36/GBRED‑FD18060 GB120 GB$64.95CIS
$0.21/GBRED‑FD360120 GB240 GB$74.95CIS
$0.01/GBRED‑FD6240240 GB6 TB$84.95CIS
$0.01/GBRED‑FD6600600 GB6 TB$94.95CIS
$0.02/GBRED‑FD72001.2 TB6 TB$114.95CIS
$0.02/GBRED‑FD84002.4 TB6 TB$154.95CIS

Available Plans

PlanAnytime DataOff Peak Data     Monthly     
Fee
$8.33/GBRED‑FE66 GBNil$49.95CIS
$0.67/GBRED‑FE9030 GB60 GB$59.95CIS
$0.39/GBRED‑FE18060 GB120 GB$69.95CIS
$0.22/GBRED‑FE360120 GB240 GB$79.95CIS
$0.01/GBRED‑FE12240240 GB12 TB$89.95CIS
$0.01/GBRED‑FE12600600 GB12 TB$99.95CIS
$0.01/GBRED‑FE132001.2 TB12 TB$119.95CIS
$0.01/GBRED‑FE144002.4 TB12 TB$159.95CIS

Available Plans

PlanAnytime DataOff Peak Data     Monthly     
Fee
$1.11/GBRED‑FF9030 GB60 GB$99.95CIS
$0.61/GBRED‑FF18060 GB120 GB$109.95CIS
$0.33/GBRED‑FF360120 GB240 GB$119.95CIS
$0.01/GBRED‑FF16240240 GB16 TB$129.95CIS
$0.01/GBRED‑FF16600600 GB16 TB$139.95CIS
$0.01/GBRED‑FF172001.2 TB16 TB$159.95CIS
$0.01/GBRED‑FF184002.4 TB16 TB$199.95CIS
Apply Now! Customer Agreement
Redtrain Fibre Plan Notes:
  • Netflix content delivered over our Australian peering links will not be counted against your Normal Data Allowance or Bonus Data Allowance.
  • Your Normal Data Allowance (“Anytime Data”) can be used at any time. It is used during Off Peak Hours if you have exceeded your Bonus Data Allowance.
  • Your Bonus Data Allowance (“Off Peak Data”) can be used during Off Peak Hours. Off Peak Hours are defined as between Midnight and 7:00 am and apply to your local time zone.
  • If you exceed your Normal Data Allowance during a Billing Period, your Peak Information Rate will be reduced for the remainder of that Billing Period (except during Off Peak Hours if you have remaining Bonus Data available). The Peak Information Rate is reduced to 256/256 kbps except for RED-FA and RED-FB Plans which are reduced to 128/128 kbps. We do not charge for Excess Data Usage.
  • You may upgrade your Plan as often as you like during each Billing Period. Downgrades are effective on your next Billing Day. We do not charge for Plan changes.
  • Data Blocks can be purchased at any time to remove speed limiting that is in effect. Data Blocks purchased during a Billing Period expire at the end of that Billing Period.
  • Data Usage is counted in both directions, so if you download 20 GB and upload 10 GB, that’s counted as 30 GB.
  • Each service is assigned a single public IPv4 address and, in some areas, a /56 pool of IPv6 addresses. Each requesting router or MAC address is assigned a /60 prefix of IPv6 addresses from that pool. Assignments are dynamic.
  • All Plans include 25 MB of personal Web space and up to 10 free email boxes. Each email, sent or received, can be as large as 10 MB and each email box can store up to 50 MB of emails.
  • The Minimum Agreement Term is 30 days from the date your SkyMesh service commences.
  • Payments are monthly in advance and may be either automatic charges to your Credit Card or via automatic Direct Debit from your nominated bank account. Payments via Credit Card or Direct Debit do not incur a surcharge.
  • The abbreviations “MB” means megabyte, “GB” means gigabyte, “TB” means terabyte, “kbps” means kilobits per second and “Mbps” means megabits per second.
  • These Plans are only available at premises serviced by SkyMesh Redtrain Fibre. We do not charge an account establishment fee.
  • You will require an Ethernet router to share your service between multiple computers and each computer will need to have a network card and current operating system.
  • Some Ethernet routers will bottleneck your connection to the Internet. If you are not sure that yours is fast enough, please consider choosing one from the list of recommended hardware shown below.
  • Redtrain retains ownership of the Redtrain Fibre equipment installed by Redtrain when connecting your premises to the Redtrain network.

CISClick on these icons (shown above) to view the Critical Information Summary of each Plan as required under the Telecommunications Consumer Protections Code.

1 This is the Peak Information Rate (PIR) of your Access Virtual Circuit (AVC). Your maximum throughput will be lower than this rate and may be affected by:

  • Overheads imposed by Ethernet and other protocols you use such as TCP/IP,
  • The Internet server you are accessing,
  • The network between SkyMesh and the server you are accessing,
  • The network between SkyMesh and your service, and
  • Local factors such as the performance of your computer, networking equipment and Wi-Fi network.

2 If a provider tells a customer what will happen if the customer uses too much data, that provider’s Plan isn’t actually unlimited.

Redtrain Fibre Data Blocks

Data Blocks can be purchased at any time to remove speed limiting that is in effect. Data Blocks purchased during a Billing Period expire at the end of that Billing Period.

NameAdditional
Normal Data
Additional
Bonus Data
Fee
Redtrain Fibre 2 GB Normal Data Block2 GBNIL$2
Redtrain Fibre 3 GB Normal Data Block3 GBNIL$3
Redtrain Fibre 2 GB + 2 GB Data Block2 GB2 GB$3
Redtrain Fibre 3 GB + 3 GB Data Block3 GB3 GB$4
Redtrain Fibre 2 GB Bonus Data BlockNIL2 GB$1
Redtrain Fibre 3 GB Bonus Data BlockNIL3 GB$2

Recommended Hardware

Some Ethernet routers are not fast enough to handle Peak Information Rates of up to 100/40 Mbps.

Please consider choosing from our list of recommended hardware when applying for your Redtrain service. Hardware from SkyMesh arrives plug-n-play and is expressed delivered to your door.

Please also note that hardware from SkyMesh is supplied on a self-install basis. We do not provide technical support for Wi-Fi networks.