SkyMesh Pty Ltd Address: 37 Baxter Street Fortitude Valley QLD 4006 Phone: 1300 759 637 ABN: 62 113 609 439 Email: info@skymesh.net.au

Services

Why Choose SkyMesh?

We don’t nickel and dime. There are no setup/connection/activation/establishment fees, no plan change fees, no early termination fees, no credit card surcharges and no equipment delivery fees.

We don’t lock you in. Some providers will try to lock you into a six or twenty-four month contract. Our term is just 30 days and you can cancel with 30 days’ notice. If we don’t provide you with the best service and support, we don’t deserve to keep you as our customer.

No waiting in phone queues. We give you the freedom of never having to wait in a phone queue. When you call SkyMesh, you can press 7 in the phone menu to request a callback. Alternatively, you can simply text the keywords “CALLBACK SALES” to our SMS number. No other provider offers this level of convenience.

Upgrade your Plan whenever you like. With our customer portal, My SkyMesh, you can upgrade your eligible Plan or buy a Data Block whenever you like. The Data Block will quickly get you out of shaping and you can use the whole Data Block while unshaped. Some providers don’t give you the whole Data Block to use while unshaped.

NBN Interim Satellite Plans

Basic Plans

These Plans allow you to operate at the maximum speed of your NBN satellite service. Please note that Basic Plans have limitations that are explained in the Plan Notes.

PlanPeak SpeedNormal Data AllowanceBonus Data Allowance     Monthly     
Fee
       With       
Discount *
$8.73/GBNBN-Basic-10Maximum4 GBNil$34.95CIS$24.95CIS
$3.99/GBNBN-Basic-20Maximum10 GBNil$39.95CIS$29.95CIS
$2.49/GBNBN-Basic-30Maximum20 GBNil$49.95CIS$39.95CIS
New Install Application Transfer Application Reconnect Application Customer Agreement
Basic Plan Notes:
  • Your Normal Data Allowance (“Anytime” Data) can be used at any time.
  • If you exceed your Normal Data Allowance during a Billing Period, your Peak Information Rate will be reduced to 128/128 kbps for the remainder of that Billing Period. If you then increase your Excess Data Usage by placing a continuous load on the service, your Peak Information Rate will be progressively reduced. We do not charge for Excess Data Usage.
  • You may change your Plan once during each Billing Period, effective on your next Billing Day. We do not charge for Plan changes.
  • NBN Co considers that downloading 50 GB or more during Peak Hours in any four week period (the Threshold Download Limit) constitutes inappropriate or excessive use of the NBN Interim Satellite Service. If you exceed the Threshold Download Limit, NBN Co will initially reduce your Peak Information Rate to 128/128 kbps for two weeks (the Service Reduction). If you continue to download data after the Service Reduction is applied, NBN Co may further reduce your Peak Information Rate or extend the Service Reduction beyond the initial two week period.
  • Data Blocks are not available with Basic Plans.
  • Data Usage is counted in both directions, so if you download 2 GB and upload 1 GB, that’s counted as 3 GB.
  • All Plans include 25 MB of personal Web space and up to 10 free email boxes. Each email, sent or received, can be as large as 10 MB and each email box can store up to 50 MB of emails.
  • The Minimum Agreement Term is 30 days from the date your SkyMesh service commences.
  • Payments are monthly in advance and may be either automatic charges to your Credit Card or via automatic Direct Debit from your nominated bank account. Payments via Credit Card or Direct Debit do not incur a surcharge.
  • The abbreviations “MB” means megabyte, “GB” means gigabyte, “kbps” means kilobits per second and “Mbps” means megabits per second.
  • The Peak Information Rate of NBN Interim Satellite Services varies depending on your location in Australia, your modem’s signal strength and satellite network congestion, and could be as high as 6/1 Mbps.
  • These Plans are only available at premises serviced by the NBN Interim Satellite Service. They are not available with IPSTAR services.
  • Vacation Plans are not available with the NBN Interim Satellite Service.
  • NBN Co’s NBN Interim Satellite Service does not support IPv6.

CISClick on these icons (shown above) to view the Critical Information Summary of each Plan as required under the Telecommunications Consumer Protections Code.

* You can receive a $10 discount off your Monthly Fee by bundling your existing eligible home or office landline phone with your broadband service. Your line rental and call costs will appear on your monthly SkyMesh Tax Invoice. Please read the full details on this offer.

MaxSpeed Plans

These Plans allow you to operate at the maximum speed of your NBN satellite service.

PlanPeak SpeedNormal Data AllowanceBonus Data Allowance     Monthly     
Fee
       With       
Discount *
$2.91/GBNBN-Max-10Maximum1 GB11 GB$34.95CIS$24.95CIS
$2.85/GBNBN-Max-15Maximum2 GB12 GB$39.95CIS$29.95CIS
$2.80/GBNBN-Max-20Maximum3 GB13 GB$44.95CIS$34.95CIS
$2.77/GBNBN-Max-25Maximum4 GB14 GB$49.95CIS$39.95CIS
$2.74/GBNBN-Max-30Maximum5 GB15 GB$54.95CIS$44.95CIS
$2.72/GBNBN-Max-35Maximum6 GB16 GB$59.95CIS$49.95CIS
$2.70/GBNBN-Max-40Maximum7 GB17 GB$64.95CIS$54.95CIS
$2.69/GBNBN-Max-45Maximum8 GB18 GB$69.95CIS$59.95CIS
$2.67/GBNBN-Max-50Maximum9 GB19 GB$74.95CIS$64.95CIS
$2.66/GBNBN-Max-55Maximum10 GB20 GB$79.95CIS$69.95CIS
$2.65/GBNBN-Max-60Maximum11 GB21 GB$84.95CIS$74.95CIS
$2.64/GBNBN-Max-65Maximum12 GB22 GB$89.95CIS$79.95CIS
$2.63/GBNBN-Max-70Maximum13 GB23 GB$94.95CIS$84.95CIS
$2.63/GBNBN-Max-75Maximum14 GB24 GB$99.95CIS$89.95CIS
$2.62/GBNBN-Max-80Maximum15 GB25 GB$104.95CIS$94.95CIS
New Install Application Transfer Application Reconnect Application Customer Agreement

CISClick on these icons (shown above) to view the Critical Information Summary of each Plan as required under the Telecommunications Consumer Protections Code.

Plan Notes:
  • Your Normal Data Allowance (“Anytime Data”) can be used at any time. It is used during Off Peak Hours if you have exceeded your Bonus Data Allowance.
  • Your Bonus Data Allowance (“Off Peak Data”) can be used during Off Peak Hours. Off Peak Hours are defined as between 11:00 pm and 1:00 pm (the following day) for MaxSpeed Plans and between Midnight and 7:00 am for Night Owl Plans. The given times apply to your local time zone.
  • If you exceed your Normal Data Allowance during a Billing Period, your Peak Information Rate will be reduced to 128/128 kbps for the remainder of that Billing Period (except during Off Peak Hours if you have remaining Bonus Data available). If you then increase your Excess Data Usage by placing a continuous load on the service, your Peak Information Rate will be progressively reduced. We do not charge for Excess Data Usage.
  • You may upgrade your Plan as often as you like during each Billing Period. Downgrades are effective on your next Billing Day. Plan changes between MaxSpeed, Night Owl and Basic Plans are treated as downgrades. We do not charge for Plan changes.
  • NBN Co considers that downloading 50 GB or more in any four week period (the Threshold Download Limit) constitutes inappropriate or excessive use of the NBN Interim Satellite Service. If you exceed the Threshold Download Limit, NBN Co will initially reduce your Peak Information Rate to 128/128 kbps for two weeks (the Service Reduction). If you continue to download data after the Service Reduction is applied, NBN Co may further reduce your Peak Information Rate or extend the Service Reduction beyond the initial two week period.
  • Data Blocks can be purchased at any time to remove speed limiting that is in effect. However, additional Data Blocks cannot be purchased if you are in danger of exceeding NBN Co’s Threshold Download Limit. Data Blocks purchased during a Billing Period expire at the end of that Billing Period. Service Reductions cannot be removed by purchasing one or more Data Blocks. Night Owl Data Blocks can only be purchased for Night Owl Plans.
  • Data Usage is counted in both directions, so if you download 2 GB and upload 1 GB, that’s counted as 3 GB.
  • All Plans include 25 MB of personal Web space and up to 10 free email boxes. Each email, sent or received, can be as large as 10 MB and each email box can store up to 50 MB of emails.
  • The Minimum Agreement Term is 30 days from the date your SkyMesh service commences.
  • Payments are monthly in advance and may be either automatic charges to your Credit Card or via automatic Direct Debit from your nominated bank account. Payments via Credit Card or Direct Debit do not incur a surcharge.
  • The abbreviations “MB” means megabyte, “GB” means gigabyte, “kbps” means kilobits per second and “Mbps” means megabits per second.
  • The Peak Information Rate of NBN Interim Satellite Services varies depending on your location in Australia, your modem’s signal strength and satellite network congestion, and could be as high as 6/1 Mbps.
  • These Plans are only available at premises serviced by the NBN Interim Satellite Service. They are not available with IPSTAR services.
  • Vacation Plans are not available with the NBN Interim Satellite Service.
  • NBN Co’s NBN Interim Satellite Service does not support IPv6.

* You can receive a $10 discount off your Monthly Fee by bundling your existing eligible home or office landline phone with your broadband service. Your line rental and call costs will appear on your monthly SkyMesh Tax Invoice. Please read the full details on this offer.

Night Owl Plans

These Plans allow you to operate at the maximum speed of your NBN satellite service but have different Off Peak Hours. They are ideal for customers who can download large files between Midnight and 7:00 am in your local time zone.

PlanPeak SpeedNormal Data AllowanceBonus Data Allowance     Monthly     
Fee
       With       
Discount *
$1.12/GBNBN-Owl-10Maximum1 GB30 GB$34.95CIS$24.95CIS
$0.99/GBNBN-Owl-12Maximum1 GB39 GB$39.95CIS$29.95CIS
New Install Application Transfer Application Reconnect Application Customer Agreement

CISClick on these icons (shown above) to view the Critical Information Summary of each Plan as required under the Telecommunications Consumer Protections Code.

Plan Notes:
  • Your Normal Data Allowance (“Anytime Data”) can be used at any time. It is used during Off Peak Hours if you have exceeded your Bonus Data Allowance.
  • Your Bonus Data Allowance (“Off Peak Data”) can be used during Off Peak Hours. Off Peak Hours are defined as between 11:00 pm and 1:00 pm (the following day) for MaxSpeed Plans and between Midnight and 7:00 am for Night Owl Plans. The given times apply to your local time zone.
  • If you exceed your Normal Data Allowance during a Billing Period, your Peak Information Rate will be reduced to 128/128 kbps for the remainder of that Billing Period (except during Off Peak Hours if you have remaining Bonus Data available). If you then increase your Excess Data Usage by placing a continuous load on the service, your Peak Information Rate will be progressively reduced. We do not charge for Excess Data Usage.
  • You may upgrade your Plan as often as you like during each Billing Period. Downgrades are effective on your next Billing Day. Plan changes between MaxSpeed, Night Owl and Basic Plans are treated as downgrades. We do not charge for Plan changes.
  • NBN Co considers that downloading 50 GB or more in any four week period (the Threshold Download Limit) constitutes inappropriate or excessive use of the NBN Interim Satellite Service. If you exceed the Threshold Download Limit, NBN Co will initially reduce your Peak Information Rate to 128/128 kbps for two weeks (the Service Reduction). If you continue to download data after the Service Reduction is applied, NBN Co may further reduce your Peak Information Rate or extend the Service Reduction beyond the initial two week period.
  • Data Blocks can be purchased at any time to remove speed limiting that is in effect. However, additional Data Blocks cannot be purchased if you are in danger of exceeding NBN Co’s Threshold Download Limit. Data Blocks purchased during a Billing Period expire at the end of that Billing Period. Service Reductions cannot be removed by purchasing one or more Data Blocks. Night Owl Data Blocks can only be purchased for Night Owl Plans.
  • Data Usage is counted in both directions, so if you download 2 GB and upload 1 GB, that’s counted as 3 GB.
  • All Plans include 25 MB of personal Web space and up to 10 free email boxes. Each email, sent or received, can be as large as 10 MB and each email box can store up to 50 MB of emails.
  • The Minimum Agreement Term is 30 days from the date your SkyMesh service commences.
  • Payments are monthly in advance and may be either automatic charges to your Credit Card or via automatic Direct Debit from your nominated bank account. Payments via Credit Card or Direct Debit do not incur a surcharge.
  • The abbreviations “MB” means megabyte, “GB” means gigabyte, “kbps” means kilobits per second and “Mbps” means megabits per second.
  • The Peak Information Rate of NBN Interim Satellite Services varies depending on your location in Australia, your modem’s signal strength and satellite network congestion, and could be as high as 6/1 Mbps.
  • These Plans are only available at premises serviced by the NBN Interim Satellite Service. They are not available with IPSTAR services.
  • Vacation Plans are not available with the NBN Interim Satellite Service.
  • NBN Co’s NBN Interim Satellite Service does not support IPv6.

* You can receive a $10 discount off your Monthly Fee by bundling your existing eligible home or office landline phone with your broadband service. Your line rental and call costs will appear on your monthly SkyMesh Tax Invoice. Please read the full details on this offer.

Data Blocks

MaxSpeed & Night Owl Plans

These Data Blocks are only available with MaxSpeed & Night Owl Plans.

NameAdditional
Normal Data
Additional
Bonus Data
Fee
NBN Satellite 500 MB Normal Data Block500 MBNIL$3
NBN Satellite 1 GB Normal Data Block1 GBNIL$5
NBN Satellite 500 MB + 500 MB Data Block500 MB500 MB$4
NBN Satellite 1 GB + 1 GB Data Block1 GB1 GB $6
NBN Satellite 500 MB Bonus Data BlockNIL500 MB$2
NBN Satellite 1 GB Bonus Data BlockNIL1 GB$3

Night Owl Plans Only

These Data Blocks are only available with Night Owl Plans.

NameAdditional
Normal Data
Additional
Bonus Data
Fee
NBN Satellite 3 GB Night Owl Bonus Data BlockNIL3 GB$6
NBN Satellite 5 GB Night Owl Bonus Data BlockNIL5 GB$9
NBN Satellite 20 GB Night Owl Bonus Data BlockNIL20 GB$16

NBN Interim Satellite Hardware

Setup & Hardware Fee
D-Link DIR-850L Wireless AC1200 Router
  • 4-port Gigabit Ethernet switch.
  • Arrives plug-n-play and is supported by SkyMesh.
  • Suitable for all services up to 100 Mbps.
  • Simultaneous dual-band to maximise throughput.
  • Express drop-shipment included.
  • Delivery via Express Post included.
  • Three Year Advance Replacement Warranty
DIR-850L $105