nbn™ tiers – what you need to know

Australia’s new broadband network includes a choice of tiers and your selection is essential to ensure your new broadband service delivers the online experience you expect.

The tiers available at your premises varies depending on the nbn™ technology you’ll be using. To find out which technology is available, use our address checker below.

Your service speed may be affected by a range of factors that we outline on the information pages dedicated to each nbn™ technology. Please note that the actual effect of these factors on your service may not be ascertained until after the service is activated.

Basic Evening Speed

For up to around two people, everyday broadband suitable for those with a home phone who email and browse the web occasionally.

Standard Evening Speed

For up to around three people, fast broadband that’s great for:

Standard Plus Evening Speed

For up to around six people, very-fast broadband that enables the whole household to:

Even if you choose a higher tier, you may not be able to achieve higher speeds if there is congestion on the nbn™ network or other factors outside of our control that affect your speed.

This is particularly relevant to customers connecting to the nbn™ Fixed Wireless network where achievable speeds may be significantly diminished due to overdue capacity upgrades in some areas.

For further information, please read the information page dedicated to the nbn™ technology available at your premises. To find out which nbn™ technology is available at your premises, please use our address checker.

Check Your Address

To see which SkyMesh service is available at your property

What a few of our happy customers think

Great reliable service

Great company to deal with and the customer service is first class. I would happily recommend this service to anyone that lives in a rural or remote area. It is a game changer.

Andrew K
Reviewed Jul, 2020
Best Satellite Provider

Very reliable, always available to address connection issues. Fantastic customer service, great speeds and unlimited satellite data (except VPN and video streaming). Great value for money.

Kristy
Reviewed Jul, 2020
I love gaming

I use most of my data for gaming and downloads. It does have some lag but not a lot. I do a lot of gaming and play on a lot of USA servers. I don’t see anything worse than any ADSL/NBN landline.

Won’t say
Reviewed Jul, 2020

Great reliable service

Great company to deal with and the customer service is first class. I would happily recommend this service to anyone that lives in a rural or remote area. It is a game changer.

Andrew K
Reviewed Jul, 2020
Best Satellite Provider

Very reliable, always available to address connection issues. Fantastic customer service, great speeds and unlimited satellite data (except VPN and video streaming). Great value for money.

Kristy
Reviewed Jul, 2020
I love gaming

I use most of my data for gaming and downloads. It does have some lag but not a lot. I do a lot of gaming and play on a lot of USA servers. I don’t see anything worse than any ADSL/NBN landline.

Won’t say
Reviewed Jul, 2020