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SkyMesh surpasses 40,000 connections

SkyMesh office sign inside on boardroom wall

It’s official! SkyMesh now connects more than 40,000 rural and remote Australian homes.

We were a Brisbane-based start-up only 15 years ago.

Historically, we’ve always delivered Internet services to rural Australians. But in 2018, we decided to get laser-focused about our commitment to this group of people. We let go of our what metro fixed line services we offered.

Now – in 2020 – we only deliver nbn’s fixed wireless and satellite internet services to rural and remote Australians.

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The end result of this decision can be seen in the quality of service we deliver to our happy 40,000+ customers across Australia’s countryside.

Our most recent Customer Survey told us that 93 per cent of our customers see our customer service as above average. In fact, 54 per cent see our customer service as excellent.

97 per cent of customers said they would recommend SkyMesh to a mate

What are the other reasons for our growth?

  • Award-winning plans
  • Aussie support (7-days a week)
  • Bonus holiday data (Available on Sky Muster satellite)
  • Free setup
  • Free standard installations
  • No lock-in contracts
  • 10+ years’ experience
  • 500+ 5-star reviews

It’s been a long journey and we’d like to thank every single one of our customers for your loyalty, as well as for the patience and kindness you’ve shown us during the current pandemic crisis.

We remain committed to working with you to provide you outstanding customer service and keeping you connected to a reliable Internet service.

With regional and rural Australia now having access to nbn co’s fabulous new Internet product, we’re delighted to see the digital divide between urban and rural areas start to shrink, something we’ll continually work towards.

Have you had a positive experience about transitioning to the new Sky Muster™ Plus service from Sky Muster? Please share your story.

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Something not running smoothly on your SkyMesh connection? Please contact us on 1300 759 637 or via our contact form. We’d love to get everything working smoothly for you.

Louise Hughes
Written by Louise Hughes

Louise has had a life-long love affair with beautiful words; writing because it drives her, and reading because it feeds her soul. She's the luckiest woman alive to be able to create clever content and intelligent customer experiences for a living.

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