Call now: 1300 759 637

SkyMesh Support

Use our support guides and tools for immediate assistance. Can’t find what you need? Raise a support ticket or request a callback.

Knowledge Base & Guides

Knowledge Base & Guides

Download our handy setup and support guides.

View Knowledge Base

Billing

Billing

All about billing and managing your account.

View Billing

Advisories

Advisories

Quickly see if there any advisories affecting your SkyMesh service.

View Advisories

Speed Test

Speed Test

Quickly test the speed of your SkyMesh broadband service.

View Speed Test

Raise a Support Ticket

Request a Callback

You can request a callback while in our phone queue. If your enquiry is urgent, please stay on the line instead of requesting a callback. Your place in the queue will not be maintained.

You can also request a callback via SMS. Simply text CALLBACK SALES or CALLBACK SUPPORT or CALLBACK ACCOUNTS to our SMS robot on 0458759637. If you would like to be called back on a different number, include that number in your text message. Here are some SMS callback examples:

CALLBACK
Our Support team will call your mobile. Note that, if you don’t specify a team, our robot will default to the Support team.

CALLBACK SALES
Our Sales team will call your mobile.

CALLBACK SALES 0855509000
Our Sales team will call 0855509000.

The SMS robot doesn’t take phone calls, MMS messages or understand plain English, so please follow the instructions given above exactly. If you use plain English, punctuation, greetings, salutations, thanks or anything else that the robot may not recognise, your callback request may not be processed automatically.

Speak with an Australian nbn™ sales advisor
Call now: 1300 759 637