Support Hours (AEST):
8am–8pm Monday to Friday
Support by email:
Ask For Help
SkyMesh values our service to customers, and when things don't go right we want to help you get back on track as quick as possible!
Below is a quick self diagnosis form you can use to tell us your issues and a support agent will get back to you in the manner you want..
This form is for support request only. If you require a sales or account issue to be handled please contact the department you are after via email or phone. You can find their contact details here.
Request Support Enquiry via a Callback
To request a Callback, simply SMS the keyword CALLBACK to our SMS Robot on 0458759637. It will then organise for Customer Support to call your mobile as soon as they can. If you would like to be called back on a different number, include it after the keyword. If you would like to be called back by Accounts or Sales, include SALES or ACCOUNTS after the keyword. For example:
Please follow the instructions above exactly otherwise our SMS robot will not understand you and will not be able to schedule a call back for you.