CISClick on these icons (shown above) to view the summary of each Plan as required under the Telecommunications Consumer Protections Code.
1 You can receive a $10 discount off your Monthly Fee by bundling your existing eligible landline
telephone service with your broadband service. Your line rental and call costs will appear on your monthly SkyMesh Tax Invoice.
Please read the full details on this offer.
2 This is the Peak Information Rate for your Access Virtual Circuit as
defined by NBN Co. Your maximum
throughput will be lower than this rate and can be affected by:
Overheads imposed by Ethernet and other protocols you use such as TCP/IP,
The Internet server you are accessing,
The network between SkyMesh and the server you are accessing,
The network between SkyMesh and your service, and
Local factors such as the performance of your computer equipment including your network router and wireless network.
Many home routers and Wi-Fi networks will bottleneck your connection to the Internet, especially with our faster NBN-FD
and NBN-FE Plans. If you are not sure whether your equipment can keep up, please consider a router from our list of
NBN Fibre Plan Notes:
All Plans include Bonus Data which is available during Off Peak Hours. Off Peak Hours are
defined as between Midnight and 7:00 am and apply to your local time zone.
Normal Data can be used at any time and is used during Off Peak Hours once you have exceeded
your Bonus Data Allowance.
If you exceed your Normal Data Allowance, you will be speed limited at all times for the remainder of that
Billing Period (except during Off Peak Hours if you still have Bonus Data available). NBN-FA and NBN-FB
Plans are speed limited to 128 kbps and all other Plans are speed limited to 256 kbps.
All Plans include 25 MB of personal Web space and up to 10 free email boxes. Each email, sent or
received, can be as large as 10 MB and each email box can store up to 50 MB of emails.
Data Usage is counted in both directions, so if you download 20 GB and upload 10 GB, that's counted as
You may upgrade your Plan as often as you like at any time, downgrades are effective on your next Billing Day.
There are no Plan Change fees. Plan changes that involve a speed change are done by NBN Co and require two working
The Minimum Agreement Term for NBN Fibre Plans is 30 days from the date your SkyMesh service commences.
Payments for your SkyMesh NBN Fibre Services are monthly in advance and may be either automatic charges to your Credit
Card or via automatic Direct Debit from your nominated bank account. If you do not wish to use an automatic payment system,
you have the option to pay for your service 6 months in advance by cheque or money order, minimum amount $150.
Payments via Credit Card or Direct Debit do not incur a surcharge.
The abbreviations “MB” means megabyte, “GB” means gigabyte, “kbps” means kilobits
per second and “Mbps” means megabits per second.
These Plans are only available at premises serviced by SkyMesh NBN Fibre.
Additional Data Blocks that expire at the end of Billing Period can be purchased if required.
NBN Fibre Data Blocks
If you need a little extra data to get you by until the end of your Billing Period, you can buy one or more Data Blocks
at any time.
Additional Normal Data
Additional Bonus Data
NBN Fibre 2 GB Normal Data Block
NBN Fibre 3 GB Normal Data Block
NBN Fibre 2 GB + 2 GB Data Block
NBN Fibre 3 GB + 3 GB Data Block
NBN Fibre 2 GB Bonus Data Block
NBN Fibre 3 GB Bonus Data Block
Data Block Notes:
Data Blocks may be purchased at any time and expire at the end of that Billing Period.
Bonus Data can be used during Off Peak Hours. Off Peak Hours are defined as between Midnight
and 7:00 am. The given times are in your local time zone.
Normal Data can be used at any time and is used during Off Peak Hours if you have exceeded your
Bonus Data Allowance.
NBN Fibre Recommended Hardware
Not all Ethernet routers are suitable for NBN Fibre. While most routers will achieve peak speeds up to 50Mbps, this may not be
fast enough to deliver 50/20 or 100/40 Fibre plans at high quality. SkyMesh has tested and chosen a variety of Wireless/Ethernet
routers suitable for high speed NBN Fibre plans.
Please consider choosing from our list of recommended
hardware when applying for your NBN service. All hardware from SkyMesh is pre-configured by us and delivered to your door
via Express Post.